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Hotel des Celestins – reviews, photos

4 rue des Archers, 69002 Lyon, France
Hotel amenities
Hotel des Celestins
Ranked #12 of 156 hotels in Lyon
4.0 of 5 stars 196 Reviews
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196 reviews from our community

What travellers say about this hotel
  • Rooms are small(4)
  • Friendly and helpful(4)
  • Old town(3)
Traveller rating
    65
    98
    26
    4
    3
Only show reviews for Family (27) | Couples (106) | Business (14)
Date Rating
Melbourne, Australia
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“Good service, a bit tired”
4 of 5 stars Reviewed 11 February 2012
5
people found this review helpful

This hotel is in a good location and the people who work there are very helpful. It is just a bit tired and in need of renovation. Our stay was comfortable, wifi is good, easy to get around Lyon from the hotel, walking distance to some nice areas and restaurants. I would stay again because of the location but I would book a more expensive room (we had the cheapest one) as it may have more space.

Room Tip: More expensive rooms may be nicer and have more space.
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask EzzOM about Hotel des Celestins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oriana Danglehant, Responsable réception at Hotel des Celestins, responded to this review
2 March 2012
Hello and thank you for sharing your experience. We’re delighted to learn that you enjoyed your stay. As stated on our website, we have several room categories with various room sizes. We look forward to welcoming you soon.
Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Peaceful haven”
4 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

A lovely find in a very convenient location, although surrounded by designer boutiques, there's heaps of other shopping that is easily accessible. Also, about 10 minutes walk across the river to the old city, which is extraordinary. Just up the road from Place Bellecour, where you'll find the Tourism Office where you get loads of information about Lyon, tours etc and they also organise great walking tours. Restaurants absolutely galore minutes from the hotel. We had a double room and our children a twin room just next door (not interconnecting).

Both rooms were fine and reasonably sized, although the fittings in the children's twin room were slightly outdated. But rooms clean, comfortable and quiet (we were on the 4th floor) and secure. Staff were extraordinarily helpful and cheery - we received a wonderful welcome from the young woman on duty when we arrived - after 900pm sometime. All speak English, WIFI effective, no problem. Breakfast was good value at 9 Euros for full continental and eggs you boil yourself. Absolutely marvellous wine shop just around the corner. Would stay here again no problem.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sitilewa about Hotel des Celestins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Great value but not glamour!”
4 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

Summary A very friendly although slightly quirky, small hotel. Would happily stay here again as it is a find, offering great value, but not glamour!

Plusses
Friendly very helpful staff, who all speak excellent English.
Great location in Lyon’s classy shopping area – Cartier is down the street and all the big name labels are close by. Beware though – when people say the shops are closed on Sundays, they mean absolutely all of them! The old town, across the River Saone is a short 10-minute walk. Plenty of restaurants close by and the staff and owner were willing and generous with advice and information as to restaurants and sightseeing.
Secure off-street parking nearby (say 100 metres walk) but there is a one-way system! This operates via a discounted card-access system, available from the hotel and which we booked in advance. Upon arrival it is necessary to stop in the narrow street, operate the car’s hazard lights and get someone to come from the hotel and show the way to the car park. We have now travelled enough in France to know that this process (blocking the traffic) is accepted and does not cause (visible or audible) irritation and is passively accepted contrary to expectations!
Plentiful continental breakfast offering with jams, boiled eggs, cheese and charcuterie, although the coffee was a bit weak for my taste (yes, unusual in France!)
Great value
Secure, but slightly daunting as the building appears to be part apartments and there is a buzzer entry door on the ground (zero) floor with reception on the first floor. Entry to each floor is also via a locked door. Access is via a dreary staircase or the common European mini-lift for a maximum of 2 people.
Wi-Fi works reasonably well. Its the variety that requires a login number and a password number every time it is accessed, but it does work well and the hotel is generous in providing log-ins for multiple devices.
Tea and coffee making facilities available in room.

Minuses
Very dark hallway outside our room on the 3rd floor
No in-room safe
Old fashioned shower curtain arrangement over the bath.
Smallish room (no 34).

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CondorSydney about Hotel des Celestins
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Oriana Danglehant, Responsable réception at Hotel des Celestins, responded to this review
2 March 2012
Hello, thank you for taking the time to write this detailed commentary. We are glad that you had a pleasant stay with us. Your comments have attracted our attention; we’ve changed the lighting system on the third floor to provide more light. Next time, don’t hesitate to try our “Suite Celestins” or the room “Roof’s of Lyon” which are larger . We look forward to welcoming you soon.
Warm regards
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atlanta
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Yes Good location but Horrible Hotel better to be fare than to choose this hotel”
1 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

This hotel is absouletly to avoid, I was ther in last march and we regrette to choose it,as we had no choice to look for another hotel it was night.room too small very bad facilities,dirty bathroom.It was experience that I'll redo.

Room Tip: This hotel is absouletly to avoid, I was ther in last march and we regrette to choose it,as we had n...
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  • Stayed March 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask sam812 about Hotel des Celestins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oriana Danglehant, Responsable réception at Hotel des Celestins, responded to this review
8 February 2012
We are very sorry you did not like our hotel and do not understand why it took you over 10 months to tell us about your bathroom uncleanliness.
We have no way to check it by now. Your remark is taken very seriuosly even though it is the only one so far on the hotel being not clean.
In regards to the room size, each one is specifically written on our internet site to avoid any surprises to our guests and to let them choose according to their wishes and budget.
You are most welcomed to try the larger one next time.
Truly yours,
Oriana
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Atascadero, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“A perfectly situated Lyon gem”
4 of 5 stars Reviewed 7 January 2012

Stayed over New Years. Was apprehensive when we pulled up, Double parked to unload baggage. Worried when sign pointed up a fight of stairs to "Reception". They immediately directed me to park in underground garage at corner. Pay to park, but hotel has discount pass. Staff is excellent. There is an elevator to the small, traditionally decorated rooms. Breakfasts are quite good, with a great assortment. And they were happy to make coffee or tea after a day of exploring. The hotel is perfectly situated for sightseeing. A short walk across the bridge over the Soane River to the cathedral. An easy walk to the Rhone, and with the Metro the entire city is available. Can't say enough about the variety and quality of Lyon Restaurants.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Ask Jim C about Hotel des Celestins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oriana Danglehant, Responsable réception at Hotel des Celestins, responded to this review
2 March 2012
Hello, thank you very much for sharing your experience. Your compliments make our team very happy. I just want to clarify that our hotel has an elevator from the ground floor to the 5th floor. We hope to see you soon at the hotel.
Best regards
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Hotel des Celestins Also Known As

  • Des Celestins Hotel
Address: 4 rue des Archers, 69002 Lyon, France

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