Having Spent the week end at the Radisson Blu for my first time in Lyon, I must say that I was impressed, amazed by the friendiness and kindness of the team members, upon your arrival the conciergerie greats you really professionally, the front desk staff, the F&B team, all were so great and helpful during my stay, very friendly and professional, it's not common to find this level of service, yes some refurbishment are to be made, but they already working on that as I could notice at night time a repainting of the ceilings, I am confident that management are doing all they can to accommodate you! Rooms are clean, comfortable, the views are to die for!
overall great Hotel, great team, great views great service, all you expectation are met with great customer service to spend a couple of days in this beautiful city,
will recommend it for all
kind regards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 January 2012
Dear Guest,
We thank you for having chosen the Radisson BLU Hotel for your stay in Lyon and for having taken the time to share your experience with us.
We are pleased that you enjoyed your stay. We thank you for your kind comments, they encourage our teams.
In fact, the quality of service at “The Rezidor Hotel Group” is an asset. Many of our customers choose us for this service so special you will not find anywhere else.
We hope have the pleasure to welcome you soon again at the Radisson BLU Hotel, Lyon.
Best regards,
Yves Grardel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC