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Warwick Reine Astrid – reviews, photos

4.0 of 5
24 Boulevard des Belges, 69006 Lyon, France
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Warwick Reine Astrid
Ranked #22 of 156 hotels in Lyon
4.0 of 5 stars 223 Reviews
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223 reviews from our community

    Trip type
Traveller rating
    83
    93
    28
    13
    6
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great apartment style accommodation for families”
4 of 5 stars Reviewed 14 February 2012

Have been meaning to write this review for 6 months.. we stayed 3 nights with a 3 year old in mid 2011.... fantastic apartment hotel style facilities for those who want these facilities. Lovely location near to the beaufiful botanical gardens (Park d-ete?) which is also fantastic with children.. and only a short taxi ride into central Lyon which is a remarkable place to visit. Would definately stay here again.. staff very helpful.. try to speak a little french if you are English speaking and you will have no problems. Good breakfast. Only downside was that (some) taxi drivers didn't seem that familiar with its location.. probably because its not right in the centre. Wasn't a problem for most drivers though... thankyou for a lovely stay and sorry this review is a few months overdue.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ctaurean72 about Warwick Reine Astrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali Afshar, Directeur général at Warwick Reine Astrid, responded to this review
29 February 2012
Dear Ctaurean72,

Thank you for posting your positive review on TripAdvisor.

We are glad to read that you really appreciated your stay at the Warwick Reine Astrid and the many possibilities that offer you our location situated in front of the beautiful Tête d’Or Park.
Thank you also for taking the time to give us your feedback on our suites facilities and for mentioning the kindness of our staff.

Hoping to have the pleasure of welcoming you back to our hotel for your next stay in Lyon .

Best Regards,

Ali AFSHAR
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warragul, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Nice hotel in a nice area of Lyon”
4 of 5 stars Reviewed 21 January 2012

We are a family of 3 adults and stayed at La Reine Astrid for 4 nights in December 2011. I had read a few negative reviews before booking but I was tempted by the Trip Advisor Special rate of 112 euros and decided to give it a go anyway. For the price, I was not disappointed.
The suite we stayed in overlooked the terrace garden of the hotel and was very quiet. The rooms were spacious and quite clean. The kitchen had all the appliances needed to prepare a meal but hardly any utensils - I made a list of the things we needed and housekeeping happily provided them within 15 minutes. I usually stay in apartments which are not serviced daily and I was surprised when we returned each day to find the suite had been fully serviced and towels changed etc. The staff overall were courteous and obliging - directions to places were provided and our luggage stored for us on our last day in Lyon.
The toilet in our suite was separate to the bathroom - a great asset when the bathroom is occupied by another family member!
The tram to Part-Dieu stopped outside the hotel and very convenient to use to connect up to the rest of the public transport system in Lyon. There is also a lovely park across the road.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Figarover about Warwick Reine Astrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali Afshar, Directeur général at Warwick Reine Astrid, responded to this review
29 February 2012
Dear Figarover,

Thank you for taking the time to share your experience at the Warwick Reine Astrid. We are glad to know that you enjoyed your stay and the many possibilities that offer you our location, situated in front of the beautiful Tête d’Or park and of a main bus line for the city center. Rest assured that we will share with our team members your commentary about their kindness and courtesy.

One again, thank you for your comments and we shall be glad to welcome you again at the Warwick Reine Astrid.

Best regards,

Ali AFSHAR
General Manager
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London, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great for the conference centre”
3 of 5 stars Reviewed 12 January 2012

I stayed here for 2 nights in November as I was attending a conference at the nearby Convention Centre at Citée Internationale. I'd agree with other reviewers that it is a little dated and the keys are definitely not to be taken out of the hotel due to the weight and size! As these are suites you are provided with a small kitchen as well as a minibar. I made use of the minibar but not the kitchen. The bathroom is a good size but the shower was not very powerful at all. The staff however are very friendly and upon check in I was informed that they were keeping a package for me before I had a chance to ask if it had been delivered. The breakfast buffet is expensive at €20 but there is a good selection. The bar is small but very comfortable and we were able to order bar snacks after 11pm which we had previously been told was their cut off. My other grips was that as my room was at the front of the hotel I was woken by the traffic noise each morning. For this and the shower I'm rating this an average stay.

Room Tip: Request a room at the back of the hotel
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  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask freqflyerSS about Warwick Reine Astrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali Afshar, Directeur général at Warwick Reine Astrid, responded to this review
29 February 2012
Dear " FreqflyerSS",

I would like to thank you for this nice comment about our hotel and I’m happy to learn that you enjoyed your stay at the Warwick Reine Astrid and our services such as our full buffet breakfast, our cosy bar and our location near the Convention Center. Thank you also for taking the time to make mention of the efficiency of our staff. Rest assured that your nice comment has been shared with my team.

Your evaluation of various services and facilities is very much appreciated because it is only through guest's feedback that we are able to review our procedures of operation objectively and provide standards up to our guest's expectations. I have noted your comments in regards to the shower and I have refered it to our technical staff in order to solve this point. Also, on your next visit, we would be happy to assign one of our quieter rooms, upon request.

Hoping to have the pleasure of welcoming you back to our hotel for your next stay in Lyon,

Best regards,

Ali AFSHAR
General Manager
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Sydney
Senior Contributor
40 reviews 40 reviews
Reviews in 28 cities Reviews in 28 cities
13 helpful votes 13 helpful votes
“comfortable stay but a little dated”
4 of 5 stars Reviewed 9 January 2012

Stayed here for 2 nights and had a good experience. The suite was very clean but a bit dated.The kitchen was really old. We had to request extra towels and bedding. The breakfast here was great. A front of house staffer was very helpful and made a great restaurant booking for us for New Years Eve. We really appreciated it.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mimi_ski about Warwick Reine Astrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali Afshar, Directeur général at Warwick Reine Astrid, responded to this review
29 February 2012
Dear " Mimi_ski",

We would like to thank you for having taken the time to share your experience with Trip advisors travelers. We are pleased to hear that, overall, you enjoyed your stay at the Warwick Reine Astrid.
Be sure that your comments have been taken in consideration and we would like to really thank you for taking the time to give us your feedback regarding our helpful front desk staff, they will really appreciated it too.

Hopefully we will have the pleasure of welcoming you back in our hotel for you next stay in Lyon,

Best regards,

Ali AFSHAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“No soap or towels in toilet carpit was filthy!!”
2 of 5 stars Reviewed 9 December 2011

Worst hotel I've ever stayed in for €170 per night I did expect a clean room & staff that answered the phone at lease. Room had a kitchen what was quite nice I used a few plates put them in the dishwasher first day & they stayed in their dirty for the three nights I stayed at La Reine Astrid. They might be still there!! Haha!! Ali Afshar the general manager has offered me a drink & a room upgrade for the next time I'm in the hotel (I think thats to say sorry) but, I just don't think I can take the punishment for a drink!.

  • Stayed November 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TheTravelerscheque about Warwick Reine Astrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Warwick Reine Astrid

  • La Reine Astrid Hotel
  • La Reine Astrid Lyon
Address: 24 Boulevard des Belges, 69006 Lyon, France
Price range (per night):* INR8,248 - 15,939

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