Myself and approx. 30 other Irish people stayed in the Best Western as part of a wedding party in Oct. 2010.
The hotel knew that we belonged to a wedding party and being on holiday and Irish, the bar in the hotel is advertised as a 24-hour bar but to our dissappointment we had to ask again and again for service from the receptionist, I do realise it was 3 to 4am but I taught 24hours means...open 24hours? Why not hire more staff?
The following day at approx. 2 to 3pm myself and a few other members of the party where sitting in the lobby beside the bar area, again we asked for service for tea and coffee but we received none?
Overall myself and the party where happy with the Hotel but where let down in some points.
I am 50/50 regarding recommendation.
- Best Western Charlemagne
- Best Western Lyon
- Lyon Best Western
