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BEST WESTERN Hotel Charlemagne – reviews, photos

3.0 of 5
23 Cours Charlemagne, 69002 Lyon, France
Hotel amenities
BEST WESTERN Hotel Charlemagne
Ranked #32 of 156 hotels in Lyon
4.0 of 5 stars 156 Reviews
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156 reviews from our community

    Trip type
Traveller rating
    31
    84
    30
    8
    3
Date Rating
Dublin, Ireland
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“ok...”
3 of 5 stars Reviewed 14 December 2010
3
people found this review helpful

Myself and approx. 30 other Irish people stayed in the Best Western as part of a wedding party in Oct. 2010.
The hotel knew that we belonged to a wedding party and being on holiday and Irish, the bar in the hotel is advertised as a 24-hour bar but to our dissappointment we had to ask again and again for service from the receptionist, I do realise it was 3 to 4am but I taught 24hours means...open 24hours? Why not hire more staff?
The following day at approx. 2 to 3pm myself and a few other members of the party where sitting in the lobby beside the bar area, again we asked for service for tea and coffee but we received none?
Overall myself and the party where happy with the Hotel but where let down in some points.
I am 50/50 regarding recommendation.

  • Stayed October 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Melbourne
Top Contributor
63 reviews 63 reviews
Reviews in 48 cities Reviews in 48 cities
30 helpful votes 30 helpful votes
“Good loctaion, free parking”
4 of 5 stars Reviewed 17 October 2010
2
people found this review helpful

My husband and I stayed her in June 09, room 603.Room was good and so was the bathroom excpet there is no shower screen over the bath to contain the water from your shower. We found some street noise, but definately not enought to keep you awake at night. Breakfast was good, and parking was free. It is behind the hotel, behind secure gates. The location is in the city centre, central to everything. This is the nicest Best Western hotel we have stayed in.

  • Stayed November 2009, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jenny0401 about BEST WESTERN Hotel Charlemagne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Top Contributor
148 reviews 148 reviews
Reviews in 74 cities Reviews in 74 cities
168 helpful votes 168 helpful votes
“Basic, but reasonably central & comfortable hotel”
3 of 5 stars Reviewed 12 September 2010
3
people found this review helpful

Stayed at Charlemagne after reading TA reviews, and was happy with the location (a train &/or tram ride from the TGV station I used though). The hotel was comfortable, but nothing special. Simple rooms (I was on top floor) perhaps reflect the low cost of the tariff, and may not be indicative of rooms on lower floors. The staff were very helpful explaining & booking my stay at my next town (at another Best Western). The tram meant that nothing was too far away. An OK choice for price & locale.

  • Stayed February 2009, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Senior Contributor
42 reviews 42 reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
“Valuable and OK”
3 of 5 stars Reviewed 24 August 2010
2
people found this review helpful

Valuable hotel in Lyon near the tourist area and good connection to the train station or airport. Lyon has new airport tram and it will bring you to the central station and you still need to take a tram T1 to the hotel. If you buy a tram ticket on the airport tram it's easier and cheaper.

No safe and no mini bar -1 point! but, downstairs bar sells water. WIFI free but, computer with internet use at the reception costs money. -1 point! Bath tub but no shower curtain so water is everywhere after each shower. Big bathroom and Big window which face to the back side and very airy. Bar is bit pricey and supermarket available not very far from the hotel. Bakery called PAUL available at the station and it's excellent!

Hotels in Lyon are little bit expensive what we didn't expected so it's recommended valuable range but, nothing special like best western general. :-)

  • Stayed August 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
“What you would expect of a Best Western”
5 of 5 stars Reviewed 8 August 2010
2
people found this review helpful

The Hotel Charlemagne is within walking distance of the Saône river (5 min - cruise pier), Perrache train station (5 min - not really the main train station in Lyon, but still important), Place Bellecour (15 min - Tourist Office, Departure point for Le Grand Tour hop-on, hop-off bus located), and Vieux Lyon (20 min - Fourvière funicular that takes you up to N.D. de Fourvière cathedral). While the hotel is very well situated with respect to the tourist sites, the neighbourhood itself is a little seedy at night, especially if you are coming back very late and going through the Perrache station walkway (even though there is security personnel standing guard.) With respect to the hotel itself, it lives up to what one expects of the Best Western chain. Rooms are of a good size, clean, and well ventilated. The reception staff is very welcoming and are clearly intent on making your stay a seamless one. The only reproach, and it is a minor one, is the elevator - extremely tiny. Another piece of advice with respect to price...you can definitely get this hotel for 45% - 50% cheaper than the standard price. I paid only 52 euros/night (no breakfast) because I booked it through the SNCF website (at the same time I booked my train): www.voyages-sncf.com

  • Stayed August 2010, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN Hotel Charlemagne

  • Best Western Charlemagne
  • Best Western Lyon
  • Lyon Best Western
Address: 23 Cours Charlemagne, 69002 Lyon, France
Price range (per night):* INR4,013 - 8,527

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BEST WESTERN Hotel Charlemagne
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