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Hilton Lyon – reviews, photos

4.0 of 5
70 Quai Charles de Gaulle, 69463 Lyon, France
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Hilton Lyon
Ranked #12 of 156 hotels in Lyon
4.0 of 5 stars 313 Reviews
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313 reviews from our community

What travellers say about this hotel
  • Executive Lounge(8)
  • Very good(8)
  • City center(6)
  • Old town(5)
  • Large park(4)
  • Thai restaurant(3)
Traveller rating
    127
    127
    43
    14
    2
Only show reviews for Family (27) | Couples (95) | Business (61)
Date Rating
Clearwater, Florida
Top Contributor
72 reviews 72 reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
“Modern-Comfortable-Great Hotel”
5 of 5 stars Reviewed 11 February 2012

I have stayed here at least 3 times over the past 5 years. Lyon is a great city and more visitors should plan to spend time here. If you want to experience French culture, you will get more of here than in Paris which is more International than French IMO.

Back to the Hilton-So its on the river and half the rooms face the river with a street between the hotel and river. Traffic is minimal so no reason not to pick a river view room which have very nice views and balconies. The other side of the hotel faces the big park/zoo in Lyon. The rooms mainly face some beautiful trees so very quiet and peaceful. Rooms are all large (huge by french standards) and include very modern fixtures and appointments. Casino, a couple of restaurants are attached to the hotel. Only downside is its a walk across the large park to the subway, so you will be walking a lot or taking cabs. Modern-clean-awesome rooms-usually good prices. No reason to stay elsewhere in Lyon

Room Tip: river view rooms have a small amount of traffic, perfectly peaceful on park side, most all the rooms...
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  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarleneRoger, PA to General Manager at Hilton Lyon, responded to this review
15 February 2012
Dear Guest,

I would like to thank you for your comments following your recent stay with us. We are delighted to hear you do appreciate our hotel facility and service we provide.

If you would be so kind as to contact my office directly when making your arrangements for your next visit to Paris, I would be delighted to assist with the reservation.

Sincerely yours,

Marlène Poix
PA to Richard Cuello
Hotel Hilton Lyon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Top Contributor
50 reviews 50 reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“A god pick”
4 of 5 stars Reviewed 27 January 2012

Though not in the city center, the hotel offers great facilities at good prices. The hotel is well maintained and looks very new.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarleneRoger, PA to General Manager at Hilton Lyon, responded to this review
30 January 2012
Dear Traveller,

Thank you very much for staying at our hotel in Lyon and for giving us your encouraging feedback through TripAdvisor.

I am delighted that you enjoyed our service and your stay with us and we hope to have the opportunity to welcome you back very soon.

Best regards from the Hilton Lyon

Marlène Roger
PA to Richard Cuello
Hotel Hilton Lyon
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Chicago
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“It's your average Hilton”
4 of 5 stars Reviewed 26 January 2012

This is an average Hitlon. The rooms are comfortable and the food is good. I had room service one evening and it was good (not excellent like much of the food in Lyon). The breakfast in the morning was good as well.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarleneRoger, PA to General Manager at Hilton Lyon, responded to this review
30 January 2012
Dear Guest,

Thank you for taking the time to write a response after your recent visit. I’m really pleased to hear that you enjoyed your room and our location between the park and the Rhone! I have read with great interest your comments, and they are valuable to us to improve a quality that we want still increasing.

I look forward to welcome you back to the Hilton Lyon.

Kind regards

Marlène Roger
PA to Richard Cuello
Hotel Hilton Lyon
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Berlin, Germany
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Good view & location”
4 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

Its location, quality rooms, valet arrive at the reception in charge of the luggage and park the car.
he hotel was situated in a quiet area and exactly where he was a professional salon to attend as an exhibitor.
There were some details to rate the room cleanliness excellent. Do not put a day bed cover, or missing a hand towel in the bathroom. We all meals at the hotel and need a bit of variety in the letter from the restaurant.
I did not like the smell of drains in the corridor leading to my room. I did not like finding hair in the bathroom or on the sheet of my bed. We must put cardboard in the door to make cleaning the room, usually you do not care to clean in this room daily.

Room Tip: Its bussiness hotel. No activities for children
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask John S about Hilton Lyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarleneRoger, PA to General Manager at Hilton Lyon, responded to this review
30 January 2012
Dear Traveller,

Thank you for comments on Trip Advisor.

We are sorry to learn that you were disappointed with your recent stay at our hotel and we would like to apologize for any possible inconveniences. We always endeavour to offer the highest level of service and it would appear that we failed to meet your expectation.

We do hope to have the opportunity of welcoming you back to the Hilton Lyon.

Marlène Roger
PA to General Manager
Hilton lyon
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kapellen
Senior Contributor
27 reviews 27 reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
“hilton quality in lyon”
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

new look and clean hotel with all the expected amenities and a large parking below the hotel

  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jggi about Hilton Lyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarleneRoger, PA to General Manager at Hilton Lyon, responded to this review
30 January 2012
Dear guest,

I would like to thank you for your comments on Trip Advisor. I will relay with pleasure your feedback to our team who will be glad to know that their efforts contributed to your enjoyable stay!

I truly hope to welcome you back in the future.

Kind regards

Marlène Roger
PA to Richard Cuello
Hotel Hilton Lyon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Lyon

  • Hilton International Lyon
  • Lyon Hilton International
  • Lyon Hilton
Address: 70 Quai Charles de Gaulle, 69463 Lyon, France
Price range (per night):* INR7,078 - 26,862

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