Stayed for 3 nights on a business trip, room was OK but no more. The ambience of the hotel was dated, a bit of a rabbit warren surrounding one (temperamental) lift. The breakfast room was totally devoid of atmosphere and the bar was shut on 2 nights by the time we returned from eating out.

On the positive side the bathroom was large, bright and fairly recently renovated. Bed comfortable and bedroom clean.

Safe in room didn't work - swipe card system but insufficient room to actually swipe the card!

Location was close to the river and numerous restaurants within easy walking distance. No wifi although wired internet access in the rooms. Not a car friendly location.

In summary - an adequate big city hotel if you can get a good deal but certainly wouldn't hurry back.

Reception area is the only grand feature of this hotel. One of the two lifts was out of order, so we had to walk a circuit of the hotel to and from our room and breakfast. Our room was large though hardly deluxe, but it was clean and the bed was very comfortable. Could not get Internet access. There is no restaurant, and breakfast quite limited with poor quality food: the fruit salad was tinned, and the fruit in the fruit bowl was not very fresh. Despite having mentioned on arrival that I cannot eat food containing gluten, this was not addressed and after two reminders I was told the chef had been able to source the products. Good central location.

We arrived at the hotel and were very welcome by the staff at reception.
We went to our room as we were about to open the chambermaid came running towards us telling us the room was not ready.
In her extremely broken french she offered to either keep our luggage while she was going to prepare the room or to still keep our luggage while we were going downstairs to get another room. We asked to see the room. It was quite standard in decor and not huge.
So we went back to reception. The staff was already aware and were very apologetic.
We were offerd a second room...It sounded better. There was a huge double door followed by another one. The room was massive with 2 huge windows facing the Rhone River. The marbled bathroom was equally massive with 2 basins a massive opaque window and a separate toilet.
The room decor was very dated yet still very comfortable. The bedding was excellent with the 2 single beds each almost as big as a double bed. We did find the dated decor in fact rather refreshing as most hotels are lookalike.
We had 2 wonderfully quiet nights there as all 3 massive windows are in fact sets of 2 windows. The original single glazed and the inside double glazed. So absolutely no noise from the hugely busy road alongside the Rhone river.
We checked our e mails and found we needed to print our train tickets. So I went to reception explaining the pb. The receptionist spent 20 minutes sorting my pb which I found had nothing to do with him or the hotel. His boss helped him too. We just can't fault the staff.
So yes it is dated but our stay was lovely and the staff superb.
Breakfast was fine, nothing special.

Location is the only thing the Grand Hotel Boscolo has going for it. Rarely does a hotel really let me down as much as this one.

The hotel itself is really dated and seriously needs an overhaul.

Call it what you want old world charm, heritage, vintage. The grand hotel is not a good kind of charming, heritage... vintage and so on. It's just old. The grand hotel boscolo fits that old saying "putting icing on a turd" to a tee.

Room security is so poor. This hotel still gives you a skeleton key for a room key attached to 12 inch keychain. PLEASE SEE PICTURES OF ROOM KEY. Considering international clientele would stay here with stuff like passports etc. in their room you would think and electronic door lock would be standard. At the Grand Hotel security is a skeleton key with a lock that could be picked with a toothpick. The door is also so old a good ole kick would get it open.

The room itself was large but soooo old. Seriously the room was musty and smelt of the 1800's. I think i could still smell Louis the VII's feet.

The sofa in the room was so old it had a slip cover and the chairs had towels on them so you wouldn't dirty your pants sitting on them. Gross.

The bed was like plywood with a sheet on it. It was honestly that hard.

The bathroom was redone in marble in recent times. When you would shower a huge puddle of water would go on the floor and seep down a crack i'm assuming in to the room below. I posted pictures of the hole and the marble coming off because so much water damage had occured over time.

Staff was good... i guess they only work at the grand hotel. They are not the one's that should be making the investment to fix it.

Honestly the best part of this hotel was seeing it in my rearview mirror.