I'm writing this during my stay at the hotel. I stayed three nights, and while the hotel would meet the expectations of a clean two star hotel, that's where it would end. I'm a big fan of Grenoble, as I lived here for some time, and love the city. I selected the hotel for its location. In the three mornings I was here, the restaurant was completed closed for breakfast on two of them. The restaurant and bar was closed for dinner entirely on Sunday night, and both were closed by eleven pm on Saturday. I waited for twenty-five minutes for a coffee in the lobby because the desk person could not find the waiter. When I called and asked for an extra pillow it was "impossible" as the laundry was closed. When I asked for an iron that was also impossible until the next day. How a four star hotel cannot produce a pillow with fifty empty rooms is a tough one for me to handle. When I arrived on Sunday night and asked what would be open for dinner, I was told "McDonalds." When I asked about the number of Brasserie's I knew would be open (as I recall them from living here) I was given actual suggestions. There is no fitness center, no business center, and nothing exceptional about the hotel. I never saw a person in the restaurant at any point, and of the five staff people I saw, four of them look like they are twenty-two or three. (So not the savvy, experienced staff.)
On the flip side the rooms are clean and furnished competently. Internet was free. The Park Hotel is not a bad place to stay but I had a better experience at the Mercure, and for less per night.
- Grenoble Park Hotel
