We chose this hotel as a base to explore Lac Le man during our swiss vacation. It is located outside the centre of Evian, but this was no problem to us, as we travelled by car. We made the reservation via booking.com, for an appartment for 6 persons (forgot to mention we were 6). We arrived a bit late, at about 8 o'clock in the afternoon, and the receptionist left after handling us the key. Unfortunately, when we entered the appartment we discovered that it was made up for 4 persons and not 6. There were towels for 4, and there were no bedsheets for the sofa that was supposed to be used by the two of us. As there was nobody at the reception (no problem with this) we started making phone calls at the emergency phone number, and leaving several messages, as they only answered after 4-5 calls (they didn't call us back). We must admit that the lady that answered was polite and told us to go out to eat and not be worried, as a colleague of hers would bring bedsheets and towels during the next hour. When we came back from our dinner at Evian, the sheets and the towels were left there, but the bed was not made up. It was no big business for us to make it up, but we strongly believe that it could have been the smallest apologie for the inconvenience caused. Not to mention the fact that for 2 days and 6 persons there was only one toilet paper roll left at the appartment...Anyway, the general impression is not that bad, the appartment was clean and the price very good (176 euros for 2 nights). But we wouldn't probably choose it again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC