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Maeva Residence La Riviere – reviews, photos

3.0 of 5
187 Promenade Marie Paradis, 74400 Chamonix, France (Formerly Résidence Orion)
Hotel amenities
Maeva Residence La Riviere
Ranked #10 of 23 Chamonix B&B and Inns
3.5 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    11
    19
    10
    6
    2
Date Rating
London
1 review
2 helpful votes 2 helpful votes
“Shame about the receptionists”
3 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

The apartments are perfectly pleasant and have a wonderful location with the river as a charming neighbour. It used to be a pleasure to stay here. I noted another reviewer sadly had issues with the receptionists so I wasn't alone and wanted to warn others. I had stayed in these apartments several times before and had a wonderful time and the staff were charming and helpful. In September 2010 (we stayed 2 weeks), there were all new staff at reception and also a new caretaker (individual with a beer belly who seemed to spend all his time talking to the female receptionist without glasses). The new receptionists were unpleasant and spiteful. I am sorry to hear the spectacled one is also still there - she gave us single bed sheets for the double bed and said these were the only ones available which was a lie as double sheets were magically supplied the following week. The receptionist without glasses was deliberately spiteful and for no reason. She gave me a form for a 2 day non-consecutive lift pass when I had specifically asked for a consecutive one - there is quite a difference in price (I found out the hard way) and deliberately misled me as to the start date also - the venom on her face was so obvious that I got up especially early to check the passes were still working - they weren't. Fortunately, I was able to remedy this problem with the issuing office before we went out for the day. Having to walk past this dysfunctional individual every day for 2 weeks knowing that she would go out of her way to be nasty ruined my stay. The manager who was decent deserved better staff. Best to stay elsewhere.

Room Tip: Reject room 1 as it is next to the telephone booth - and you will get the noise from the garbage tru...
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  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask firelynx about Maeva Residence La Riviere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 helpful votes 5 helpful votes
“Excellent value for money.”
5 of 5 stars Reviewed 27 December 2011
5
people found this review helpful

We have stayed here for two weeks and it suited us perfectly. Stay here if you want excellent value for money.The kitchenette is great with decent equipment and fridge is massive! If there are just two of you the room is big enough to keep the sofa bed down, comfort wise it is ok. It has been a very happy cosy home for us and the location is great- right by bus and very near town without being noisy. The shower is also lovely after a day skiing, but you do need an extra towel to mop up the floor!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Amylkennedy about Maeva Residence La Riviere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Good place to spend a family holiday in Chamonix”
3 of 5 stars Reviewed 21 August 2011
1
person found this review helpful

Me and my family (2 adults and 2 female teenagers) stayed here for a week.
This tourist residence benefits of a very comfortable location. It lays just right out (300 meters) from the city main street, out of the car traffic, aside the little river (the Arve), a few paces from the Auigulle de Midi funicular as well as from a commercial center supermaket and various shops and services.
The building is in a quite good state, the apartments are confortable, notwithstanding the simple furnitures. The corridors and the common spaces could be more luminous.
First night, we had a ground floor apartment, a little too dark and cold, and it was (luckily) replaced by a fourth floor apartment with a little balcony and an astounding view on the mountains (Mount Blanc, Aiguille de Midi).
Noticeable the presence of a dishwasher.
The sofa beds could be more confortable (and are a little too noisy).
Staff is quite gentle and helpful (they promptly changed our first apartment), even though they are not present all day (reception is open in certain hours). Quite surprisingly, no italian language is spoken although Chamonix is just over the border...
Parking is available (with a separate charge), but it was full at our arrival. So I opted for the near (50 meters) Parking d'Entreves at almost the same price (weekly fare) with the Ospitality Card.
Internet connexion (free wi-fi) is available only in the reception area and in the small relax space.
Price/quality ratio is definitely fair, if one does not expect too much.
We did enjoy our stay in Maeva Residence

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidenhead, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Cheap with no service and unacceptable rude attitude from receptionists!!”
1 of 5 stars Reviewed 18 July 2011
3
people found this review helpful

Four of us staying here for 5 days. When we saw the room, we didin't like it especially we paid for a room for 5 people to stay. I was 4 months pregnant, the room with steep and tiny stairs was damgerous for me; however, when I went to the reception asking for another room, one of the receptionist wearing glasses looked at my bump, she said to her colleage "she is not pregnant" HOW RUDE WAS SHE!!!!!!!! It's not my fault to have a little bump!!!! That was totally pissed me off. They told me it was full and I have to pay another 80ish euros for changing the room, that was totally unacceptable. Because, it was very low season!! Fine, we took the room and we stayed. This is our first time to staying in this kind of apartment, we borrowed the hairdryer and toilet paper, the receptionists were very rude.
We would never ever recommend this apartment!!!

  • Stayed May 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Great value for money”
4 of 5 stars Reviewed 18 April 2011
1
person found this review helpful

My partner and I stayed in a self-catering apartment here for a week. It worked out at £280 for both of us for the week which I think is incredible value. It was clean and fresh, we used the fold out bed which wasn't too bad. The kitchen was adequately kitted out and the balcony was a handy little sun trap, especially lovely for eating on in the evenings.
Our only issue was that when we arrived at 1230pm the reception was closed, it's opening hours that day were 8am-12pm and 4pm-8pm. We were provided with a number on our reservation to use when the reception was unmanned but this just told us the opening hours and there was no way to contact anyone so we were left with 7 bags of luggage (80kg with ski equipment) to carry around so we had to sit in a restaurant for 4 hours.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pv_customer_liaison, Guest Relations Manager at Maeva Residence La Riviere, responded to this review
26 May 2011
Thank you for taking the time to leave a review of your stay in Maeva Residence La Riviere. We are pleased you found the apartment good value for money and that it was clean and tidy. Our website clearly state the opening hours of this Residence but regret that you had problems checking in and contacting our out of hours phone number. We have logged your review and passed your feedback on to head office and our management teams. We hope you choose to stay with us on your next holiday to France.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Maeva Residence La Riviere

187 Promenade Marie Paradis, 74400 Chamonix, France (Formerly Résidence Orion)
Price range (per night):* INR2,787 - 9,251

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