The apartments are perfectly pleasant and have a wonderful location with the river as a charming neighbour. It used to be a pleasure to stay here. I noted another reviewer sadly had issues with the receptionists so I wasn't alone and wanted to warn others. I had stayed in these apartments several times before and had a wonderful time and the staff were charming and helpful. In September 2010 (we stayed 2 weeks), there were all new staff at reception and also a new caretaker (individual with a beer belly who seemed to spend all his time talking to the female receptionist without glasses). The new receptionists were unpleasant and spiteful. I am sorry to hear the spectacled one is also still there - she gave us single bed sheets for the double bed and said these were the only ones available which was a lie as double sheets were magically supplied the following week. The receptionist without glasses was deliberately spiteful and for no reason. She gave me a form for a 2 day non-consecutive lift pass when I had specifically asked for a consecutive one - there is quite a difference in price (I found out the hard way) and deliberately misled me as to the start date also - the venom on her face was so obvious that I got up especially early to check the passes were still working - they weren't. Fortunately, I was able to remedy this problem with the issuing office before we went out for the day. Having to walk past this dysfunctional individual every day for 2 weeks knowing that she would go out of her way to be nasty ruined my stay. The manager who was decent deserved better staff. Best to stay elsewhere.
