I wanted to like this place. They have a decent location and the price was pretty reasonable. The lack of air conditioning was not a problem unless it was mid-day. There were a lot of bugs in our room, but that is because we kept the windows open at night.
The major problem is that they stole two of our credit cards from deep in our luggage. We were contacted by our credit card companies about some suspicious charges (maxing out our accounts) and went looking for our cards. Fortunately or unfortunately, the cards were not ones we used frequently, and consequently we did not take them out of our hotel room. They were hidden in a wallet deep in our luggage, covered by clothing, zipped up and put in the corner of the room. We had the cards after check-in, and the charges on the cards were all in Annecy. Because of this, we are 100% certain the cards were stolen while at this hotel, from staff at the hotel. Additionally, the hotel requires that guests leave their key at the front desk when they leave, which allows them to easily know where you are at all times.
This was very unsettling and put a big damper on the rest of our time in Europe. I would highly recommend you look elsewhere, but if you must stay here, take ALL valuables with you when you leave the room.
- Nouvel Hotel Annecy