I stayed at Mandallaz for two days. The staff was good but not all speking fluent english. The hotel is about 10 minutes walk from city center. The rooms are quite small but clean.

We were booked into the Kyriad Hotel in Annecy but when we arrived they claimed the room was unavailable due to a technical problem. However, they had booked us into the Mandallaz which has an extra star at no extra cost. Room was big with a reasonable basthroom and a balcony overlooking a rather plain square. Was about 10/15 minute stroll from town centre. Given what we paid, was very pleased with hotel.

Situated close to the railway and bus stations, the Comfort Hotel offers no frills but decent value. The rooms have little in the way of views, but Old Annecy is only 10 minutes away on a path along the river bank - and Old Annecy has a lot to offer!

It is a pity the hotel serves only breakfast - which is very good. There are restaurants nearby, but to have a decent choice you need to go into town. The hotel bar is small, but stays open late - for more authenticity try the pub on the corner - definitely no frills!
Reception staff were particularly helpful, and were happy to call taxis and, in one case, find a dentist.

Some signs have the hotel as 2*, some say 3*. 2* is more accurate, and the room rates reflect that.

If you don't mind the walk into town, this hotel should serve most needs.

Stayed here as part of Leger Silver Service holiday at end of May 2007. An air of shabbiness pervades the place. Our bedroom was OK for size but electric sockets hanging off the wall. Sorted within 24 hours. We were on a coach with 36 seats, the bar lounge area could not accommodate 20. There were two coaches in at the time of our stay. You can imagine the chaos in the bar and at breakfast. The evening meal was brought in ready made from outside catering. There were 8 guests not supplied.
The only redeeming feature was the reception. The two girls worked hard and always had a smile.
No way can this hotel be recommended.