good location close to the vieux port, decent rooms with all necessary equipment.
Best of all: very nice spa (shared with the sofitel).

Hotel is located with a view to Old Port (hence the name Vieux Port). The Novotel rooms does however not have view over the Port, this is exclusively to the adjacent Sofitel.
Rooms are ok, but old. Bathrooms are functional, but needs a revamp.
Hotel does share pool and restaurants with the more expensive and exclusive Sofitel. Nice pool area.
Nice lobby bar with extremely slow service.
Very good restaurant at the terrace just outside the lobby (with port view).
Limited English spoken by front-desk staff.

this i a part of the former sofitel hotel.
but the older part and anyone can see it .
dirty carpets all over , missing paitings at the walls , elevators who work only when they want,an car park which is designed for bicicles but not for cars.
in my room i could not even count the spots on the carpet.as said the paitings at the wall have seen better times , i asked for another romm but - fully booked !!!
A N D
last but not least :
inpolite , incompetend and unfriedly staff.
fortunatly i have seen the bugs only at the last day .
i love annimals , but not in my hotel rooms .
for me it is clear : SABENA ( such a bad experience , never again )

Was disappointed with room> Granted hotel was fully booked, but should have had transparency in offering the room by describing it properly. as room was on groiund floor the view was of driveway and mainentrance. please advise customers before assigning them to room.