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Novotel Marseille Vieux Port – reviews, photos

4.0 of 5
36 Blvd Charles Livon, 13007 Marseille, France
Hotel amenities
Novotel Marseille Vieux Port
Ranked #20 of 121 hotels in Marseille
4.0 of 5 stars 264 Reviews
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264 reviews from our community

    Trip type
Traveller rating
    71
    135
    37
    10
    11
Date Rating
Vejle, Denmark
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Good value, good location”
4 of 5 stars Reviewed 27 October 2011

Hotel is located with a view to Old Port (hence the name Vieux Port). The Novotel rooms does however not have view over the Port, this is exclusively to the adjacent Sofitel.
Rooms are ok, but old. Bathrooms are functional, but needs a revamp.
Hotel does share pool and restaurants with the more expensive and exclusive Sofitel. Nice pool area.
Nice lobby bar with extremely slow service.
Very good restaurant at the terrace just outside the lobby (with port view).
Limited English spoken by front-desk staff.

  • Stayed September 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Hamburg
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“never again”
1 of 5 stars Reviewed 18 October 2011
1
person found this review helpful

this i a part of the former sofitel hotel.
but the older part and anyone can see it .
dirty carpets all over , missing paitings at the walls , elevators who work only when they want,an car park which is designed for bicicles but not for cars.
in my room i could not even count the spots on the carpet.as said the paitings at the wall have seen better times , i asked for another romm but - fully booked !!!
A N D
last but not least :
inpolite , incompetend and unfriedly staff.
fortunatly i have seen the bugs only at the last day .
i love annimals , but not in my hotel rooms .
for me it is clear : SABENA ( such a bad experience , never again )

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Posted by an Accorhotels.com traveller
Paris, France
1 review
1 helpful vote 1 helpful vote
“Fiurst floor disappointment”
4 of 5 stars Reviewed 17 October 2011
1
person found this review helpful

Was disappointed with room> Granted hotel was fully booked, but should have had transparency in offering the room by describing it properly. as room was on groiund floor the view was of driveway and mainentrance. please advise customers before assigning them to room.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larne, Northern Ireland
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“Great hotel”
5 of 5 stars Reviewed 22 August 2011
1
person found this review helpful

From arrival, staff were great.

I had a nice room overlooking the port and everything was pretty much perfect.

I had dinner at the hotel which was very good, as was breakfast.

I couldn't really fault the quality of this hotel.

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cracow
Top Contributor
90 reviews 90 reviews
Reviews in 77 cities Reviews in 77 cities
49 helpful votes 49 helpful votes
“Great location for city break and business stay in Marseille”
4 of 5 stars Reviewed 22 August 2011

The hotel has a really great location for city break and business stays in Marseille. It's offer a beautiful view over the old port from the breakfast terrace and swimming pool. The hotel is modern and in a good condition. The staff always smiled and nothing seemed too much for them. My room was spacious and very clean, however it was a little bit to dark during the day. Free WiFi connection in the room. The bathroom was OK, very funktional for short stay. Noisy air conditioning during the night. In the hotel there is free spa area for the guest. Good french breakfest.

  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Novotel Marseille Vieux Port

  • Novotel Marseille
  • Accor Marseille Vieux Port
  • Marseille Novotel
Address: 36 Blvd Charles Livon, 13007 Marseille, France
Price range (per night):* INR8,861 - 16,162

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