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Hotel Excelsior – reviews, photos

3.0 of 5
Promenade Rene Coty, 83700 St-Raphael, France
Hotel amenities
Hotel Excelsior
Ranked #9 of 31 hotels in St-Raphael
3.5 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    7
    14
    8
    4
    2
Date Rating
Ontario
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great Location”
4 of 5 stars Reviewed 8 October 2007
1
person found this review helpful

We had informed the hotel that we would be arriving late. As we walked into the reception area, we were greeted by name! Although the restaurant was about to close, when they were told we hadn't had a meal they remained open for us.
Our experience with the people on the desk was always heplful and friendly. And their English was very good.
The location was ideal. Steps to the beach, the restaurants and the town.
Although the room was basic, it was clean , comfortable and quiet.
The only negative, and this wasn't a big one, is that the nearby church bells start up at 7:30am.
There's no parking available at the hotel but a few minutes walk away is the Bonaparte Parking Garage..the most magnificent parking we've ever seen! It costs 8 Euros for a 24hour stay.

  • Liked — Location. Front desk staff.
  • Disliked — Nothing of significance to report here.
  • Stayed September 2007, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask trillieduke about Hotel Excelsior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
34 helpful votes 34 helpful votes
“Lovely, Friendly Hotel in a Great Location”
4 of 5 stars Reviewed 5 September 2007

The Hotel Excelsior is a wonderful Hotel in a perfect location, just across the road from the beach and down the road (5 mins) from the train and bus station. Also close to lots of bars and restarunts but still quite at night.
The room we stayed in was quite small but clean and the bathroom was nice. Breakfast was your typical France affair with pastries and coffee etc... (no hot food).
I would recommend both St Raphael and this hotel to everyone.

  • Liked — Location
  • Disliked — Size of the room
  • Stayed August 2007, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dusk about Hotel Excelsior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Contributor
14 reviews 14 reviews
Reviews in 14 cities Reviews in 14 cities
86 helpful votes 86 helpful votes
“Good Hotel in Best Location in San raphael”
4 of 5 stars Reviewed 6 May 2007
1
person found this review helpful

My wife and I have visited San Raphael about four times in the last 10 years, staying at a different hotel each time. We really like the town which is not too busy in May but has more than enough to see and do. The Hotel Excelsior is in my view in the best location in the town. Right on the promenade across the road from the beach and the Med. It is close to all the shops,restaurants,train station, ferries to St Tropez etc. We did not book but walked in off the street. We could not have a sea view room as there were none available. However the room we were allocated was described as having a town view but in fact had quite a good sea view (room 211).

The room was not large but certainly did not feel cramped. The decor needed a bit of an update but nothing serious. The bed was comfortable and new bed linen and towels were supplied every day.There was a mini bar with an adequate supply of goodies in the form of beer,water, soft drinks, wine etc.. The colour TV was small and a bit old fashioned but worked well with a reasonable range of French and other european channels (best of all it had BBC1 which is most unusual as I hate the normal alternative of BBC World). The room had no bath but a good shower and top quality accessories.

Breakfast was basic but we certainly did not go hungry. Staff were pleasant and always helpful. We stayed 6 nights and despite some poor weather had an enjoyable stay. Will stay at The Excelsior next time we visit.

San Raphael remains our favourite place in France.

  • Liked — Loaction and its' French charm
  • Stayed May 2007, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Cailean about Hotel Excelsior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
“Best choice in St Raphael”
4 of 5 stars Reviewed 14 September 2005
9
people found this review helpful

Spent two nights at the Excelsior prior to embarking on a coastal sailing trip. The hotel is the best choice in St Raphael, with a central location across the street from some nice beaches and an easy walk to restaurants, shops and the train station. The rooms, although not deluxe, are large and clean with firm beds and nice updated bathrooms. Only premium rooms have a view of the sea, as the view from other front rooms is blocked by large trees. The breakfast included with the room is a bit spartan, but the restaurant has a nice oceanview terrace which is great for afternoon drinks or dinner. The two female front desk clerks are wonderfully friendly and speak excellent english. The male clerks spoke less english and were less helpful. Would highly recommend this hotel if your travels take you to St Raphael.

  • Stayed September 2005
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TravelTrekker about Hotel Excelsior
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Lyon, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Attention au minibar qui se vide "tout seul"”
3 of 5 stars Reviewed 22 May 2012
Google Translation

  • Stayed May 2012, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Marie U about Hotel Excelsior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Excel83700, Responsable réception at Hotel Excelsior, responded to this review
23 May 2012
Madame,

Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'hôtel Excelsior de Saint Raphaël.

Il semblerait que nous ayons été négligeant quant au réapprovisionnement de nos mini-bars, et vous prions de bien vouloir nous en excuser.
Nous allons dès aujourd'hui remedier à cet inconvénient, et tenter de comprendre quand et comment cette erreur a pu être commise.

De nouveau, nous vous remercions pour vos précieux commentaires et espérons pouvoir vous accueillir encore, lors d’un prochain séjour.

Dans cette attente , nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.
Carinne
Responsable Réception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Excelsior

  • Excelsior Hotel St Raphaël
Address: Promenade Rene Coty, 83700 St-Raphael, France
Price range (per night):* INR8,415 - 12,149

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