Prior reviews were a forwarning and so I was prepared for the worst. I accompanied my husband who was attending a conference at this hotel in May '09, stayed 3 nights.
Considering that the conference drew folks from all over Europe and America it was astounding that there was almost no English spoken, much less other languages. This was true for the restaurant as well as the front desk. Language barrier made resolving billing problems quite problematic upon departure. We concluded that this resort caters to French families and group tours exclusively. Its worst characteristic is lack of service. Be forwarned, there is no one to assist with baggage and there is a long driveway into the resort, the reception is not near the location of the rooms elsewhere on the property.
Resort/hotel is situated right on the water, facing east. Its location is very convenient for walks around St. Jean Cap Ferrat (immediate access to coastal walking path around the peninsula; bus stops are nearby, and train station about 10-15 min. walk to Beaulieu sur Mer). Grounds were actually quite nice and appeared to be well taken care of. Pool was fine, overlooking the sea.
Room was spartan at best, bathroom tiny, towels were not changed during our visit, no pool towels provided. I heard complaints about attendees who were given tiny, dark single rooms facing a wall with one small window.
Restaurant only serves meals buffet style, and considering the service attitude of both front desk and wait staff, we were pleasantly surprised by the quality of the food. One MUST be on time however, we missed breakfast one day and barely made a dinner - the food is whisked away 15 min. before closing time, no exceptions.
Despite claims of free wireless internet service, it was almost impossible to access and only while sitting on a chair by the front reception desk.

The Facilities are great but the rooms are ghastly and dirty. They are not cleaned and the staff are most unhelpful. The pool was not heated although we all complained nobody bothered to do anything, The manager seems not to be around and none of the employees could care less. bedding is foul. Had to buy my own pillows and towels. Breakfast is very processed and coffee was disgusting. Such a pity as it could be the most wonderful resort in the south of france. The views are to die for and the position is the best. No air conditioning.

This hotel is ideally located within walking distance of Beaulieu, Port St Jean and Villefranche (excellent restaurants). The hotel pool is fantastic - what views! and the beach is a 2 min walk round the corner along the scenic coastal path. The staff were helpful and friendly and the rooms were clean with very comfy beds. They looked just like in the photos. We had a great stay and would definitely stay there again.