We had done a lot of research before booking our stay. However, upon arrival we were extremely disappointed. The villa we had booked had a bad smell of damp in and out of the property. The front door had a huge step up that made it very difficult with a buggy. The paint on the walls outside was peeling.
When we went inside the damp smell was there, the rooms upstairs had no air-conditioning. We called to get it fixed, and that did not work. There were no small windows for ventilation, just large doors in the bedrooms. So you could not leave them open at night, as you would get bitten. This was because the garden outside was so overgrown.
The garden space was supposed to have an outdoor tabel, this did not exist.
The rest of the holiday village was tired, and in need of a refurbishment. The pool was dirty, and the balcony outside the reception had broken glass on it. Which with a small child who wants to run with bare feet, was not possible.
We did not stay one night, we moved to another hotel, and came back at the end to hand back our keys. I have since written to the parent company to get a refund, and only had an automated response.
Don't bother.
