We were a group of 80 people from Melbourne Australia on a 5 week private European tour This was our first hotel staying four nights. The hotel was reasonable for the price but the MANAGEMENT OF THE HOTEL left a lot to be desired. On arrival without advising our Tour Organizer we found the Manager had booked half of us into another hotel. THEN found out he had arranged for the 80 of us not to eat at their hotel but booked us into a restaurant several blocks away. The meals at this restaurant were appalling, eg lettuce & carrot for en tree, poor quality chicken and potatoes for main and watery custard for dessert, and they did not improve for the four nights. WE FOUND OUT THAT THE HOTEL MANAGEMENT HAD APPARENTLY TAKEN A CUT OF 5 EURO PER PERSON OFF THE MEAL PRICE, HENCE THE POOR QUALITY. This all done without the tour organizer's knowledge, when he complained the person responsible just shrugged his shoulders and walked away. There was nothing out organizer could do, so we just had to put up with it.
SO IF ARRANGING A GROUP BOOKING I DO NOT RECOMMEND THIS HOTEL.
The hotel itself was reasonable, a good breakfast, rooms old but clean, good location. I agree the key security is unsatisfactory, anyone can ask for the your key to your room once handed into reception.
Room Tip: quality varied be careful
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC