Our experience of this hotel was fine. While not a top hotel, it did deliver to our expectations. Our bed was quite comfortable and we had no issues with the cleanliness of the room. Wifi worked well and service was good. The sun terrace on the roof was a nice place for a relaxing lunch or drink. Location was great - close to beach and restaurants.

Good accomodation was impossible to find during our stay as there was a major conference in progress that had taken up everything decent. So basically we had no choice. First the good things - the hotel was in a good location, the reception staff were generally helpful and the view to the adjoining rear gardens was agreeable. We had a one bedroom apartment. The furniture was old and worn and the sofa/bed sagged and was uncomfortable. Ancient TV with tiny screen. Would not dare to use anything in the kitchen as everything looked dirty or chipped or broken. The carpet was filthy, stained and extremely smelly. We had to leave all the windows wide open to get some fresh air in. The layout of the apartment was poor with the toilet adjacent to the lounge area. The bathroom was tiny but the facilities were reasonable and appeared to have been renovated relatively recently. The building as a whole had obviously had some renovations carried out at different times with colours of carpets, furniture and painted areas not matching. The general appearance of the furniture and fittings was poor. The elevator was tiny and very, very slow. Breakfast choice was extremely limited. This is never a three star facility. It's perhaps worthy of a one star back-packer rating.

I have just returned from a long weekend in Nice and the surrounding areas. I was very disapointed to say the least when we arrived at the hotel... We booked the room through booking.com and there was NO mention of there not being proper beds at this hotel (every room has sofabeds).

We checked in and the ladies on reception were very helpful. We arrived in the morning and check in wasnt until 3pm, so i was suprised when she told us that our hotel was ready for us. The room was shabby and small, with a scruffy kitchen and a grubby bathroom. We asked the reception staff to move our rooms to another room with either twin beds or a double and the lady informed us that all Citadines always had sofabeds and not proper beds.

They moved us to the front of the hotel where the view from the window was much nicer, but the room was still in eactly the same condition as the previous room.

We decided to go and use the free internet access downstairs to check that this had been an oversight from ourselves when we made the booking, but Booking.com had NO mention of this situation and even pictures a room with a double bed in it!!!!!!!!

We asked the Manager to take a look and she explained that that was in the apartment for 4 people and not 2!!

We both ended up with bad back from the long weekend as the bed was that uncomfortable!

Nice and the loaction of the hotel was fabulous though, just a short walk to all shops and restaurants and a 2 minute walk to the beach front.

If the hotel changes the beds and gave each room a much needed make over, then I owuld happily go and stay here again, but unfortunatley for the price we paid, I would much prefer to go to another hotel next time.

This is a good hotel for seeing Nice, minutes from the Promenade and beaches. Short stroll to old city or pedestrian shopping streets. Plenty of restaurants and grocery stores for stocking your kitchenette. The staff are very nice and helpful, the rooms are clean, some of the common areas not so much. The lobby computer works on and off. Having a balcony is wonderful this time of year. We were facing the rear garden, birds, palm trees etc, very tropical. The sofa beds are quite uncomfortable.