“Unhelpful staff, cruddy rooms. Look elsewhere.”
My review is pretty much going to mirror what most people have said (negatively) about this hotel. We ended up staying here after finding all the other great places that are recommended were all booked up. The price looked good, so we figured we'd take a gamble.
To start, we had trouble finding the place and those who we asked had no idea where the hotel was, nor the street name. The directions were poor, though I will take responsibility for not googling and printing out a map.
Upon arrival, a very uncharismatic and monotonous woman gave us the run down and was emphatic about point out the piddly 75 cent per night tax that isn't included in the rate. Really? Couldn't you just put it in the rate and save me the explanation? Anyway, moving on... we got the key and off to the room.
The hotel looks like it was renovated, but only partially. The lighting is 80s, the walls are some kind of horrid burgundy from the 60s and the whole place wreaks of some kind of detergent they must douse the place in regularly. It's an attack on the senses, to say the least. Up to the room, the elevator is barely largely enough for two people with one bag each (I'm not subtracting for this, I understand it's Europe, but just an FYI).
The furniture in the room is some distasteful whitewashes 80s leftover with a gaudy brass chandelier (complete with one bulb burnt out) lighting up the place. The linens are clean but unsightly. There is ZERO charm to be found here. Oh and good luck finding an outlet to charge your phone or camera battery. There was ONE and, of course, when you leave the room all electricity is deactivated so you can't leave something charging while out (here's a tip: fold a pamphlet and stick it in the key slot to keep electricity active).
The bathroom has no external vent. Well, there is something that looks like a vent, but if you take a close look, it really just lets the steam and other odors rise into a crawl space (no fan, no exhaust). The shower has a handheld shower-head that can be mounted on a rail.... the only problem was the rail was worn out and the shower-head kept falling down (do you know what a pain it is to hold the shower-head and try to wash with the other hand?).
Our a/c unit had too settings: Off and Freeze. You can imagine how that was for sleeping (i.e. NOT helpful). Also, shutting off the a/c revealed a host of other noises that the a/c fan drowns out! We had a courtyard facing room with no view.
Lastly, the staff were not helpful. I asked about booking a tour and she just pointed me to the wall of pamphlets, no offer to make a call and no suggestions to be had.
As for location, if you are that person who circles a parking lot endlessly until you can park right at the entrance to the mall, this place is not for you. You will have to walk to get to anything (which, personally, I don't mind). It's not really convenient to anything, but if the hotel itself weren't so horrid, this wouldn't matter as the walking can be a pleasant stroll.
Room Tip: Take a room on the lower floors as the elevator doesn't stop when occupied and takes forever dur...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC