Rooms were great, the building seems heritage, one staff member (male) was just brilliant, other ladies were not at all helpful. May be they'd respond if you speak French ! We got a corner room on top, with a balcony, a big spacious room. There is wifi in the lobby, over all a decent place to stay in Nice, Would go back.

A clean,comfy,& comfortable room. We had a connecting room with our own bathrooms. There adequate room for all our luggage & we had small closets to hang our clothes. There were restaurants nearby and a short walk to the main square and train. ( 3 -5 minutes) This is the second time we've stayed there and if we are ever back in Nice,we will stay there again.

The staff was very helpful as to what to see in the way of tours,weather reports,booking of tours,airport info,etc...
Breakfast included with the room. Usual fare;croissants,cereal,juice,coffee,etc.

The elevator was small,only two people at a time with luggage. Always leave the keys at front desk.

Before booking at the hotel, I've asked the guy the day before if we could be 3 in the same room... he said there was no problem. When we arrived to destination, the receptionist told my friend not to go in our room. She said that we were just allowed yo be 2. We told her that her colleague told us it was ok... So she called her manager. Her manager told us that it was his employee that made the mistake... That his employee was not his responsibility. He was very rude as well as the front desk lady... They finally accepted to give us a bigger room if we paid 20 euros... Then the lady asked 60 euros... and then after arguing that she just told us 20 euros, the director asked her to make it 20 euros more.

Same night i've talked with the guy that gave us the wrong info... He was very nice... But the next morning, even though i've booked on ebookers, the guy told me that the payment didn't go trough and asked me to pay 77 euros. He said that if he made a mistake he would refund me directly... I was in a hurry so I accepted to pay... When I came back in Canada, my credit card was billed by ebookers + Nice Hotel...

Ebookers called the hotel... took at least 5 days to talk with the manager. He told that he would proceed to a refund... It's been a month and I was not refunded... I just called the lady today, asking her to talk with the director of the hotel... and as usual, he is not at the hotel... I then asked her to give me the name of the head office... She refused... I asked her to give me her name and said that it wasn't important.

This is the worst hotel EVER!!!

we didn't have an opportunity to book a hotel in advance and all the other hotels we tried were full. Nouvel was the only one that had anything for 4 grown-ups with 2 children. The room cost 120 euros + tax. So we had to pay around 250 euros for 2 rooms. We asked at the reception which room is better for staying with 6-month old babies, in the end that room had a broken conditioner, and the night was very hot, non of us could sleep, the other room had a mirror broken with a bullet. In addition we were bitten by bugs, I first thought these were the mosquito bites, but obviously not. So much pleasure we got for 120 euros per room. There were no pillow cases, but a folded linen. It was also smoked in the room, although it is prohibited. The interior was like Etap hotel, just Etap costs 40 euros.
The only positive thing was the friendly staff.