-Beautiful hotel, it feels like travelling in time!
-Breakfast and lunch at Le Caroussel was fantastic, great service and food was excellent.
-Staff was very pleasant, from Concierge to cleaning ladies.
-Room was very pleasant with a child, lots of space and really nice decoration, view on the little park rue de Rivoli, quiet and very clean. Bathroom was beautiful. Lots of light.
-Bad isolation between rooms, It was stinking cigarette in our room the last evening/night because we got smoking neighbours... With children and pregnant wife, not ideal at all.
-Problems with water leaking from shower (lots of water) due to wrong rebuilding and little communication between management to find a proper solution for us. The room that was proposed to us the next day was not as good standard and smaller. We decided to stay in the original room but still no solution was proposed.
View on the rue de Rivoli!!
Bigger rooms and way quieter than directly in front of the Promenade, a...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 May 2012
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Thank you for taking the time to share your experience with us. We are sorry about the inconveniences you faced. Regarding the smell, we want to let you know that our rooms will be non smoking rooms as of july, 01st 2012. You will therefore not be disturbed by cigarette smell again.
Pierre Bord, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC