We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Thalassotherapie – reviews, photos

Port Frejus Ouest, 83606 Frejus, France
Hotel amenities
Hotel Thalassotherapie
Ranked #10 of 22 hotels in Frejus
4.0 of 5 stars 17 Reviews
Which Frejus hotels are on sale?
See hotels
Write a Review

17 reviews from our community

    Trip type
Traveller rating
    3
    6
    5
    1
    2
Date Rating
Dublin
1 review
3 helpful votes 3 helpful votes
“The Hostility Hotel”
1 of 5 stars Reviewed 29 August 2007
3
people found this review helpful

Stayed at this hotel for five nights at the beginning of June. On check in the staff were extremely rude and told me that I was too early for check in. I asked if I could leave my suitcase and come back later, it took them a lot of huffing and puffing (at least ten minutes) before finally agreeing. The room was fine other than the fact that there was a huge chunk missing from the bottom part of the door, the view was overlooking the road below and apartment block across the way. There was nowhere in the locality to go for a coffee or lunch and I tried one restaurant that appeared open to be rudely shouted at by the owners that they were closed. Back to the hotel staff quite possibly the rudest individuls I have ever encountered try ordering a taxi nightmare!!!!!! I tried to speak french (which is not great, but at least I made an effort) with the staff only for them to reply to me in perfect English and when I addressed them in English they pretended not to understand.

The best part was leaving there............ enter this hotel at your peril!!!!

  • Liked — Leaving to come home
  • Disliked — Rude Staff
  • Stayed June 2007, travelled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask WheloDublin about Hotel Thalassotherapie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Senior Contributor
43 reviews 43 reviews
Reviews in 34 cities Reviews in 34 cities
114 helpful votes 114 helpful votes
“Good value”
3 of 5 stars Reviewed 11 July 2007
1
person found this review helpful

Stayed here for 4 nights at the beginning of July 2007.Check in friendly and room/bathroom were both clean and comfortable.Aircon was great as it was starting to get hot outside.Room had a view over the Marina which was nice.The major letdown for me was the size of the swimming pool on the website it must of been photographed with an extremely wide angled lens as it was small and shared with the adjoining apartment block which also ment it was packed all day.
Location wise the hotel is situated in Frejus marina which has plenty of good places to eat and drink in the evening.Frejus old town was a 30 min walk away as was St Raphael. The adjacent beaches were very good and went on for a considerable distance.
Booked hotel through Expedia which was the same price as hotels own website.
Note prices in this location are much more reasonable than Cannes and Juan Les Pins...(eating out etc).

  • Liked — Location
  • Disliked — Very small pool
  • Stayed July 2007, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Bel1 about Hotel Thalassotherapie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great beach location”
5 of 5 stars Reviewed 4 July 2007

Hotel located right on the beach with a good private pool and beautiful garden. We chose a room with a sea view, which had a small but comfortable balcony where we hade breakfast (the traditional French type with baguette, croissant, juice, coffee, jam and yoghurt). The room was nice and clean, not too small (we could fit an extra bed without problem). It apparently was refurbished pretty recently to a quite high standard.
We did not try the restaurant (there are plenty just walking along the port), but it looked really nice.
The hotel is a little bit away from the town where most of the other hotels seemed to be located.

  • Stayed July 2007, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask holjo about Hotel Thalassotherapie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Top Contributor
54 reviews 54 reviews
Reviews in 33 cities Reviews in 33 cities
98 helpful votes 98 helpful votes
“A thoroughly unpleasant experience”
1 of 5 stars Reviewed 20 June 2007
1
person found this review helpful

I have just returned from this hotel and it is by far the worst hotel experience I've had in 40 years of overseas travel. The staff were truly nasty - appearing unable to understand that they were in the hospitality, not hostility industry.
On the first night, I telephoned to ask if the air cooling system was working properly as the air from the vents was warm. I was told that the minimum temperature was set at 23 degrees and when I commented that that was quite a high temperature, the receptionist began to laugh. The next morning I was woken by a 05.30 alarm call (obviously the receptionist needed yet another laugh).
The 'sea side view' turned out to be the roof of the dining room, the palm trees, the apartment block next door and then eventually, the sea.
Going to the spa after breakfast on the first day, I enquired if it was possible to have a massage. The response was to be told, with palm upheld, to "please speak more slowly, I cannot understand what you are saying" and then told there was no massage "today, tomorrow or all next week" - and summarily dismissed by the unsmiling spa receptionist returning to the really important piece of paper she was scrutinizing. Odd, because the hotel posted 'treatment of the day' in the elevator and one of these included a massage. So many abrupt and downright rude incidences that there is not enough space here to continue. The only good point is that the room was of a good size but that could never make up for a truly awful experience (thankfully only 3 nights). You have been warned!

  • Liked — Leaving it.
  • Disliked — The service
  • Stayed June 2007, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Lulusmum about Hotel Thalassotherapie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
France
Contributor
14 reviews 14 reviews
Reviews in 14 cities Reviews in 14 cities
77 helpful votes 77 helpful votes
“good hotel, recommend the thalasso weekend”
4 of 5 stars Reviewed 17 October 2006
2
people found this review helpful

My husband and I (in our early 30's) stayed at this hotel for the Detente Thalasso weekend. Location is great, right on the beach and next to the marina, very easy to find, parking probably a bit difficult in high season, but in Oct we could park for free right outside the hotel. Hotel is clean and modern with friendly staff. Rooms were pretty standard, clean and comfortable, with nice balcony and sea view (extra charge). The choice for meals was fine, the main restaurant serves buffet continental breakfast and for dinner there are 3 menus which change daily. The food was good and we had no complaints for the restaurant. There are a few bars as well.
Main point of us choosing this hotel was the thalasso weekend, 8 treatments over 2 days. Thalasso is excellent, nice staff, well organised, clean and wonderful treatments - highly recommend the Detente weekend package.
There is an outside pool as well and small solarium on the first floor of the thalasso.
Port Frejus and St Raphael are kind of joined together in location and we enjoyed a walk round the town and marina - there are some lovely restaurants in the St Raphael area for lunch, and also in St Maxime. I would definately go back to this hotel for the Thalasso weekend.

  • Liked — LCD TV
  • Disliked — hotel Corridors need some updating
  • Tips/Secrets — Take a swim bonnet and plastic sandals or flip flops for the Thalasso - otherwise you'll be asked to purchase them.
  • Stayed October 2006, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask jb250 about Hotel Thalassotherapie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hotel Thalassotherapie also viewed

Mercure Thalassa Port Frejus
3.5 of 5 stars 179 Reviews
Frejus, French Riviera - Cote d'Azur
CHECK RATES! ABS:HotelCheckRates-d794738?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Atoll Hotel
4 of 5 stars 42 Reviews
Frejus, French Riviera - Cote d'Azur
CHECK RATES! ABS:HotelCheckRates-d1029072?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Restaurant L\
4 of 5 stars 70 Reviews
Frejus, French Riviera - Cote d'Azur
CHECK RATES! ABS:HotelCheckRates-d222938?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 22 hotels in Frejus, ranked by popularity »

Been to Hotel Thalassotherapie? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Thalassotherapie Also Known As

  • Thalassotherapie Hotel Fréjus
Address: Port Frejus Ouest, 83606 Frejus, France

Owners: What's your side of the story?

If you own or manage Hotel Thalassotherapie, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing