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Pierre&Vacances Residence - Cannes Beach – reviews, photos

3.0 of 5
11 avenue Pierre Semard, 06156 Cannes, France
Hotel amenities
Pierre&Vacances Residence - Cannes Beach
Pierre&Vacances Residence - Cannes Beach
Pierre&Vacances Residence - Cannes Beach
Pierre&Vacances Residence - Cannes Beach
Pierre&Vacances Residence - Cannes Beach
Pierre&Vacances Residence - Cannes Beach
Ranked #114 of 137 hotels in Cannes
2.5 of 5 stars 102 Reviews
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102 reviews from our community

    Trip type
Traveller rating
    5
    25
    18
    15
    39
Date Rating
Skokie, Illinois
1 review
1 helpful vote 1 helpful vote
“This is the worst place I have ever stayed at in my life.”
1 of 5 stars Reviewed 23 June 2011
1
person found this review helpful

Upon arriving in Cannes, France, my family and I were very excited to experience everything that this infamous city had to offer. After renting a car, we drove through Cannes trying to find our hotel, Pierre & Vacances, but couldn't find it. We ended up being lost for two hours until finally arriving by chance because we were so aggravated that we pulled into a random parking lot. This place was not marked clearly, for some of the letters on the sign were missing and it was in the corner of a pillar dimly lit. It's 11 o'clock at night and we are relieved to have finally arrived. But soon disappointed to find out that the front desk has closed. We panic and quickly find a waitress who quickly calls her manager. A man comes and gives us our to the our room. We ordered a "spacious" villa that was said to accommodate seven comfortably. We were in for quite the surprise. Instead of our villa, we got a small set of rooms. One room had a queen size bed with barely enough room to squeeze by. Another wasn't even a room, more like a closet stuffed with bunkbeds. Then there were two moderately sized hard-as-stone couches, one with a trundle. The sheets smelled musty. The bathrooms were small and dirty. Everything was dirty. Some lights didn't work, there was no remote to the television that was smaller then this computer screen I am currently using, there were jail-esque bars on the windows, and lastly the air conditioners were just empty boxes and used for show. When the next morning, I complained to the front desk, the manager yelled at me and ripped the key out of my hand. The wifi and even the chairs by the pool cost money. Me and my family left and are currently staying at a fabulous hotel after only one awful night at the Pierre & Vacances.

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask halzim1 about Pierre&Vacances Residence - Cannes Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laval, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Better than average.”
4 of 5 stars Reviewed 14 June 2011

We arrived at Cannes Beach on may 24 th and got our room right away. Personnal is professionnal and very helpfull. When we got to our appartment (because this no hotel but appartment with kitchenette) bed spred and towels were on the couch smelling clean and realy looking white not yellowish. The supermarkets and restaurant are at walking distance and the Cannes Beach is less than 3 miles from the center of Cannes. There are three negative points. 1) appartment need refreshing. 2) To close to the railroad with train passing about every 30 minutes while you're sleeping. I would certainly go back there and will recommand it to my friends and family. 3) Parking is expensive 60 euro for the week.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Claude41 about Pierre&Vacances Residence - Cannes Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newquay, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“disgusting. on every account. totally misled”
1 of 5 stars Reviewed 31 March 2011
4
people found this review helpful

IF YOU READ THIS I AM WARNING YOU NOW, DO NOT, AND I REPEAT DO NOT!, STAY HERE! i honestly could have cried this almost ruined my holiday and i have never in my life felt like that about a hotel. i have stayed in 4 + 5 star hotels and i have stayed in budget hotels. i have stayed in b+b's and i have stayed in many hostels. but never been treated as badly or paid over the odds in my life. i would never recommend anybody to stay in this hotel. the rooms were dirty. the staff were very rude. they wouldn't believe us when we told them there was a strange man and woman in our apartment when we got there! how bad is that?? someone had copied or robbed keys and were just using the room for whatever. even when we finally convinced them we got no apology?! the rooms were shocking anyway, tv didnt work, the lights in the corridors don't work properly, the lifts are temperamental. the couch which "converts" into a bed was disgusting and dirty as was the bathroom and the other beds. to be honest i'm getting fed up writing this review because it was just horrible and i will never stay in a Pierres Vacances hotel again and anyone i know who is going away i'll let them know. we were just so so let down

  • Stayed July 2010, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Liam_the_Surfer about Pierre&Vacances Residence - Cannes Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pv_customer_liaison, Guest Relations Manager at Pierre&Vacances Residence - Cannes Beach, responded to this review
26 May 2011
We apologise for the negative comments you have posted. Firsty we are sorry that the customer service and level of cleanliness did not meet your expectations and come up to our usual high standards. We strive to ensure our customers are as comfortable as possible in our apartments. If a customer is unhappy with a room they are allocated we will always endeavour to find a replacement room that is adequate and suits their needs. This should have happened in your instance and we sincerely regret this was not the case during your stay. These comments have been passed onto Management of the Residence for further consideration. We sincerely hope this public apology in some way compensates for your stay with Pierre & Vacances but encourage you to contact our customer services department should you wish to discuss this further.
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Reviews in 2 cities Reviews in 2 cities
“Don't Stay Here - Poor Security”
1 of 5 stars Reviewed 13 September 2010

First impressions of the place were good - clean and modern reception and restaurant were clean and modern. However, it soon became blindingly obvious that this was the only part of the complex that was clean and modern.

Firstly we arrived and were given the keys to the room (the guy at reception was very unhelpful). When we opened the door to our room a local half naked man rushed towards us, and told us reception had made a problem and we should go and see them as it was his room. As we waited to get the lift back down we saw him and a woman sneak out the room and run down the stairs. We told reception who at first didn't believe us and then sent a security guard to the room. He came back, said something in French to the receptionist and we then got another room. How bad is the security if the locals can make a copy of the key and use the place as a venue to take women???

The room was dark and smelled. We slept in our clothes because the beds were filthy. We didn't have pillows, they gave us cushions what you'd use on a couch. No cleaners came anywhere near our room during the four nights. There was carpet in the bathroom so it smelt horrible.

The lifts rarely worked. I've never been to a prison but could imagine the corridors looked like this place - dark, cramped with only 50% of the lights working.

We had a lovely view of the train tracks out of our window. To get to the beach you have to walk down a smelly subway. We walked back one night and there was empty bottles all over the subway.

  • Stayed September 2010, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Maddolfc about Pierre&Vacances Residence - Cannes Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pv_customer_liaison, Guest Relations Manager at Pierre&Vacances Residence - Cannes Beach, responded to this review
2 December 2010
This is a personal response to apologise to you and your family. This incredibly rare occurrence is not acceptable and we are so sorry for the situation. We have spoken to both the reception and security staff and can assume you this will not happen again. This incident has also been logged and has been passed to head office. Regarding the other elements of your stay, we strive to ensure rooms are cleaned thoroughly prior to guests arrival. Rooms are then cleaned on a weekly basis, as stated on our website. Again we apologise this regime was not undertaken during your stay. We are trying to schedule some maintenance to ensure the lifts are in full working order for next season. Directions to the beach are also fully listed on our website. We apologise again for any inconvenience caused. We hope this public apology in someway provides some consolation for your negative stay.
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Tallinn, Estonia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Great stay”
3 of 5 stars Reviewed 29 July 2010
1
person found this review helpful

Positive - good location, beach is near, bus stop few steps away, supermarkets and places to eat are near, big balcony, kitchen with all the things you need to cook, loads of space to but your stuff, working air-conditioner, in my opinion clean, pool and sundecks.
Negative - unhelpful staff, lifts that doesent work, bathroom bit smelly, bit of noisy at nighttime.

  • Stayed September 2009, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Atukas about Pierre&Vacances Residence - Cannes Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Pierre&Vacances Residence - Cannes Beach

11 avenue Pierre Semard, 06156 Cannes, France
Price range (per night):* INR3,567 - 11,369

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