This place is not even really a hotel. The reception is only open either early in the morning or late at night, and there is absolutely no one there in the hours that the desk is not open. The pool is tiny and disgusting. The checkout was not open when I had to leave, and they charged my credit card 30euros for I dont even know what. Apparently expedia claims that towels, linens, and cleaning are not included in their rate. This is ridiculous, what kind of hotel doesnt give you linens, towels, and cleaning services? The room was clean, I'll give them that much, but this place is not a hotel. Dont Stay There!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 June 2009
Hello erin_k2,
I'm aware you posted your review quite a while ago, but I wanted to post a reply to clear up any confusion.
The Maeva Les Felibridges residence is not a hotel, but are self-catering holiday apartments.
Customers choose this accommodation as an affordable way to see Cannes or the South of France. Costs are so affordable because normal amenities customers pay premiums for in hotels are not included. For PV-Holidays, this includes a 24 receptione, linen, towels and cleaning. All this information is easily accesible via each of the property pages on our website and customers are aware of this before booking.
I can see you booked through Expedia for this property- and the facts above should have been made clear to you before booking if you were expecting to stay at a hotel.
Alongside this, we have a strict procedure to ensure that all of our apartments are cleaned thoroughly and appliances checked before new guests arrive.
We hope this clears up any queries you have about the status of the residence.
We hope you choose one of our properties again soon.
Very best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC