Me and my wife have enjoyed staying at Cristal for 12 days. The location is absolutely fantastic, just a few steps from La Croisette and the Promenade. It is basically behind Palais Stephanie and the Grand Hotel. Just check Google maps and you'll know what I mean.
We stayed in room #101, at the end of the corridor, with large French doors facing the back garden. It wasn't sea view but it was a nice garden view and most importantly it was VERY QUIET. We didn't care about the view anyway (nor were we ready to pay hundreds of euros for it at the ultra-posh hotels on the frontline), because every morning we'd go on the beach anyway. And on the way, on the promenade, we'd have a double espresso and a croissant at our favorite kiosk, served by Pasquale & Salvatore, two Calabrese settled on Cote D'azure years ago. We'd have the best view there, overlooking the beach and the sea and best of all it was FREE.
Back to the Hotel!
The staff, and especially CHRISTELLE from Cristal (it has a ring to it doesn't it?) and Leonard were very, very helpful. Christelle took the time to listen to my problems with cancelling the car rental, to help us extending our initial booking and keeping the same excellent rate and generally being very attentive with us. The fact that she also had the rare talent of blushing at our jokes in broken French made her even more delicious and made us feel even more at home.
Leonard spent time describing the area to me, telling me about Mougins and Cannet and other surrounding destinations as well as little things about the daily life of residents of Cannes and the Cote D'azure in general.
Everybody we dealt with at this Hotel would go out of their way to help and assist us and if my broken French wouldn't work they fill the gaps in English. I am sorry I don't know all their names, but I assure you that if you go to this hotel with the right attitude you will be treated very well.
As far as the room goes, we were very pleased (and trust me when I say that we've done quite a bit of travelling). The room was large enough, the climate control worked properly, the beds were comfortable, the wardrobes had mirror covered doors, the furniture was practical and in good order, we had a small fridge/mini-bar and the bathroom was HUDGE. Our bathroom was all covered in rose/red marble with a shower over bath tub and a bidet! What more does one need from a hotel room? For us clean, quiet & comfortable was enough!
The lobby is quite posh, there is free internet access, a jacuzzi on the 6th floor and a bar and restaurant on the ground floor. We didn't use any of them because we didn't know how to get to the beach quicker, but they looked nice.
All in all, we highly recommend this hotel for it's cleanliness, quietness, staff, quality of rooms and of course for the fantastic location.
Dan, London UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC