We booked this hotel as a group through the Agency HTC in Grafschaft, Germany. Our rooom on the second floor was well insulated, really well decorated and with all modern expected amenities such as flatscreen multi channel TV and Radio, phone and really super modern bathroom with lots of glass etc and a great relaxing shower. Breakfast was good, in buffet form and for France amazingly comprehesive right down to cooked ham, cereals and yoghourts and even Liptons Yellow Label Tea! Bar was small but with good service and fair prices. Location in the 2nd row of the Boulevard d Alscace meant we just had to go down nearby Boulevard de la Repulique to get to the lively and elegant Promenade de la Croissette! In other words you do not need taxis etc to get to where many of the main bars, bistros, restaurants or shops or boutiques are!! All of our group were happy with the hotel and its value for money!

My wife and I booked a room at this hotel for three nights in September through 'Late Rooms' although, in fact, the booking was made some weeks in advance. When we turned up to book in we were told that they didn't have a room for us and when we protested the receptionist told us that a party of guests had turned up unexpectedly and added she thought they had sent us an email. We were then told they had booked us in at their 'sister, hotel 5 minutes walk down the road and it was a four star establishment and offering the same facilities. The hotel we were redirected to was The Cannes Riviera and in fact was a Best Western Hotel. When checking us in at first the receptionist began taking our details as though had no booking and quoted us a higher room rate but we showed him our booking form and after scrabbling with some bits of paper he noted that we had been 'bumped' by The Hotel de Paris. We were not enthralled with our replacement and asked if, since we had been moved we would be given breakfast and he agreed it was included. We also asked him how the two hotels could be 'sister' establishments and were informed the hotel connection were brothers one of whom owned The Cannes Riviera and the other being the manager of The Hotel de Paris.

When choosing our hotel we had ruled out The Cannes Riviera as not been somewhere we would wish to stay and certainly not for three nights because it had few facilities and clearly was suited to overnight coach trippers. We went to bed early but were woken around 10pm by a 'phone call from reception stating that a package had been delivered for us but we said we didn't feel inclined to go down then and there. In fact we forgot all about it until it was left in our room on the last day. It turned out to be a 1/2 bottle of wine as a gesture of regret from The Hotel de Paris. We considered it pretty inadequate having been in this soul less hotel for three days and left it unopened

When we arrived home in UK there was an email from The Hotel de paris awaiting us telling us they had no room for us but we had not received it because by that time were already in Cannes staying a couple of nights with friends. We protested by letter to the head office of The Hotel de Paris in Swizerland but received no reply. We also emailed Late Rooms with our complaint and found them helpful and receptivet. They explained that it is a practice in the hotel world to overbook but we thought it a bit much in our case as they had accepted our booking well in advance of that by the group that took the place over. Late Rooms tried to get The Hotel to compensate us in some way and they offered us a room at a discounted but unspecified rate. We pointed out that we had been staying Cannes on business and had no plans to return and that we certainly would not spend an air fare just to visit their hotel. Late Rooms then suggested to them they could perhaps refund our breakfast bill at The Riviera which we had been required to pay in spite of the assurances of the receptionist that breakfast was inclusive.

The suggestion of Late Rooms was declined by the hotel and then Late Rooms themselves said they would reimburse us the cost of breakfast since we had been so disgusted by the whole experience. We had already used Late Rooms for hotel bookings and will continue to do so. They were in no way responsible for what happened and under no obligation to us in this respect but made us this offer as a gesture of goodwill which we have been happy to accept.

The Hotel de Paris is part of The Golden Tulip Group and although we had stayed in their hotel in Jaipur earlier in the year we will not be using their facilities anywhere again. In writing this review we have been asked to rate this hotel in order to submit it but having had no experience of a stay in the hotel the rating given is irrelevant as we are in no position to comment on the service provided

I stayed here for the second time during the MIP conference and won't be staying here again! Although the staff are lovely and helpful, the hotel itself is 'tired' and a bit tatty and the room was dark and uninviting. i had a 'duplex room' which sounds very posh but in fact was a dark, stuffy, claustrophobic room with a tiny bathroom and the bed up a spiral staircase on a mezzanine level where you couldn't even stand up properly! horrible bed and pillows and there were crumbs on the pillow and someone's old bus ticket on the bed when I arrived which was really off putting. The safe didn't work there was no mini bar and generally I spent as little time as possible in the hotel as it was so depressing. Not recommended.

Went only for one night, very nice hotel, breakfast was great, the stuff were friendly, close to the beach and the shops. Loved it and will go back again!