I had the private single room with shared floor shower/toilet. Room was very basic and tired. Place is very well located, roughly mid way from the Avignon Central station and the Palais des papes. Staff were quite helpful, but not always fluent English speakers. If you pay via one of the online bookers be aware that you will pay an extra euro or so per night in city tax. I am sure that you would have to be able to find better for the price in Avignon.

The staff is helpful and it's quite clean but the rooms are extremely small (I stayed on a single one) and you can hear everything from the other rooms and the street. It's kind of expensive for what they really offer (shared shower, shared toilet and no kitchen) but the good point is they're very close to the main attractions of Avignon.
Try better if you can.

Its a funny little place right in the heart of Avignon with a single doorway entrance from the main street, Rue de la Republique. The double room was tiny by Australian standards but adequate for the two of us. The bed was comfortable. The showers were always hot. In fact they were the best showers we had in most of a month's travel in UK and France. Best of all perhaps the staff were delightful and helpful at every turn. The room was cleaned with fresh towels each day. Also, very useful, free wifi; just ask at the desk. Would definitely stay again. Prices were very reasonable. Its not the NY Hilton but who needs the NY Hilton in Avignon?

We booked a double room with ensuite toilet and bath during the Avignon's Festival month via the Hostelbookers.com website. We paid a 10% deposit before arrival to guarantee a room but this hotel could not offer us a room on our first day of arrival. We arrived at the hotel at around 7pm and we were told that all rooms were full. Obviously our booking confirmation was laid right at its frontdesk, just that our appointment was deliberately removed from its roster. The French-speaking night guard at the hotel frontdesk was very rude and arrogant. He could not speak any English at all and kept yelling to us in French. He failed to give us any explanation but asked us to stay at another hotel nearby (Hotel Innova) for the first night with shabby room, tiny toliet and no air conditioning facilities. We could not figure out the room rate at the hotel he suggested and the 10% deposit issues until we bumped into an English and French speaking lady who kindly offered to help for the translation.

Then on check-out, the hotel staff (an English speaking one, thanks God) tried not to stick to the room rate they quoted on the Hostelbookers website. We were told that the room rate should be the one they quoted at its reception area. Although the difference was just several Euros, we insisted that's not what we expected. This sort of negotiation is certainly not something any traveller might want to experience at the time of check-out, especially when you are in a hurry to catch a train.

This was the most frustrating hotel experience we had ever had even though it's good value for money given its central location and spacious ensuite double room. Good luck to other travellers.