Clean but basic hotel in good location. Rooms ok but nothing special, front desk helpful
- Mercure Pont d Avignon
- Accor Pont d Avignon

Clean but basic hotel in good location. Rooms ok but nothing special, front desk helpful
Stayed one night recently. Great location right next to the pont and the palais. Friendly staff, reasonably-priced buffet breakfast. Only major problem was that our daughter had got bedbug bites, having slept on a pullout couch in our room.
Rooms and restaurants/coffee bar were good but I thought that the carpets on the second floor were tired and in need of a clean to spruce them up.
Breakfasts had plenty of choice but a toaster would have been handy for my English taste!
Your reception staff were very helpful and a credit to your company. There was a little confusion at check out time insofar as my e mail booking receipt indicated that I had prepaid breakfast and I needed to check my bank account to verify that it hadn't actually been prepaid. Perhaps clarity on the booking e mail might help as i understand from your staff that this happens regularly and it would make their lives easier.
We like the Accor group hotels and would certainly recommend them to friends.
If you own or manage Mercure Pont d'Avignon, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.