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Mercure Arles Camargue – reviews, photos

4.0 of 5
Avenue de la 1ere Division Francaise Libre, 13200 Arles, France
Hotel amenities
Mercure Arles Camargue
Ranked #25 of 51 hotels in Arles
3.5 of 5 stars 78 Reviews
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78 reviews from our community

    Trip type
Traveller rating
    4
    34
    26
    8
    6
Date Rating
Ghent
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Time to refurbish ... but a good stay after all.”
3 of 5 stars Reviewed 2 September 2011
1
person found this review helpful

From time to time you arrive in a hotel and you think: "if only they would buy some fresh paint and hire local painters, it would already make a huge difference."
Those were my first thoughts when entering the car park of the hotel. The outside ofthe hotel, the lobby, the elevators, the rooms, the corridors, the dining rooms ... are all in need of this refreshing refurbishment. No huge constructions needed, just this fresh look...
The hotel has a lot of potential: the pool is nice and spacious, the car park large and secure, situated at "only" 20 mins walking from Arles city center, close to the Camargue.
I particularly liked the friendly and helpful staff at the reception and the breakfast. The free wifi connection is always a plus.. You can have (for free) a safe-box close to the reception area.
Although each evening several buses with tourists arrived, these were nicely hosted in separate dining rooms (also for breakfast) so you never had crowded breakfast rooms. I have seen other situations in far more expensive hotels!
So one advice to the management of the hotel: buy some paint at the local mr. briccolage and give this hotel a spic-and-span look and feel!

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask PeterSGhent about Mercure Arles Camargue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spain
Senior Contributor
28 reviews 28 reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Not bad for the money....In need of refurb”
3 of 5 stars Reviewed 24 August 2011
1
person found this review helpful

This hotel was perfectly acceptable, but it needs to be refurbished. It´s tired throughout- from the lifts to the carpets....from the curtains to the beds- But it is not bad value, considering there is a pool and free high speed WI-FI. The restaurant is over priced for what it is, and so is the little fridge next to reception. Don´t eat the sandwiches!!! They are the worst I´ve ever tried, and at 4 euros a pop they are having a laugh.

You can walk to the centre of Arles in about 20 mins....but be warned, the walk is grubby and smelly, and takes you though the worst area in town. In fact, the hotel is based in a roughish area, and has terrible views.

The staff were great though....no complaints at all.


Also BEWARE OF THE MOSQUITOS!!! Which are in high numbers due to it being near a river.

  • Stayed August 2011, travelled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Pinky2283 about Mercure Arles Camargue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatchewan
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Secure parking and room service, what more do you want?”
4 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

I have had my share of driving in narrow alleys, with no parking anywhere. This hotel fulfilled my needs perfectly, I was able to park, and walk everywhere.
Loved that I could choose weather I wanted my breakfast in bed or in the dining room. The breakfast is far superior to what I have experienced. Coffee exceptional with all the trimmings I could want.
This is not your average shiny slick hotel, but everything was spotless and welcoming.
Loved the shoe cleaner in the hall at the elevator. VERY nice touch.

Room Tip: I was on the 7th floor - quiet, with brilliant view. Booked on the internet and got great rates.
See more room tips
  • Stayed July 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gulietta about Mercure Arles Camargue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Hotel on the edge of city but easily walkable to all the sites.”
5 of 5 stars Reviewed 17 October 2010
1
person found this review helpful

The staff at this hotel were all extremely friendly and helpful. The dinners in the hotel restaurant were fully acceptable. Rooms were clean and spacious. Plenty of car parking. Pool area looked very nice. There is a very large history museum close by and also a new park build to show how the Romans played in their day.

  • Stayed September 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Claudia044 about Mercure Arles Camargue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“In need of renovation”
2 of 5 stars Reviewed 21 July 2009

Stayed here for 1 night on business. Bed was uncomfortable and the entire hotel seemed to be in need of renovation. Room smelt of years of french cigarette smoking. Arrived late without a booking as my flight into Marseilles was delayed. Rack rate was EUR 130 without breakfast, but I guess you can prebook on the web for about half of that. Peeped into the breakfastroom to see what was served and found it was not worth the money. Hotel seemed to be filled up with coachparties that were all leaving on the same time, which meant that the capacity of elevator was insufficient. Decided to carry my suitcase downstairs only to find that door from stairway to be locked or blocked. Reception staff tried their best and service was overall much better than the hotel itself.

  • Stayed July 2009, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MundoTravellerLondon about Mercure Arles Camargue
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Additional Information about Mercure Arles Camargue

  • Accor Arles Camargue
Address: Avenue de la 1ere Division Francaise Libre, 13200 Arles, France
Price range (per night):* INR5,836 - 9,949

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Mercure Arles Camargue
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