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Royal Mirabeau – reviews, photos

4.0 of 5
Avenue Guilibert de la Lauziere | Pichaury II, 13591, France
Hotel amenities
Royal Mirabeau
Royal Mirabeau
Royal Mirabeau
Royal Mirabeau
Royal Mirabeau
Royal Mirabeau
Ranked #25 of 67 hotels in Aix-en-Provence
4.0 of 5 stars 53 Reviews
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53 reviews from our community

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Santa Rosa, CA
Senior Contributor
41 reviews 41 reviews
Reviews in 30 cities Reviews in 30 cities
56 helpful votes 56 helpful votes
“Fair hotel - bad food - bad attitude”
2 of 5 stars Reviewed 3 June 2009
2
people found this review helpful

The good:
The room was clean and maintained for the 5 days we stayed.
We had a top-level (165 Euros, rack rate) room, so we had a great view of the mountains and the golf course.
Parking was close to the building and free. It was outside parking, but in a safe neighborhood.
It was pretty quiet at night except for the first night when they had a large group in.
Great shower and adequate bath tub.
No vermin.

The bad:
Pretty cheesy room. Indoor/outdoor carpet with NO pad under it. Felt like a cement floor.
Internet service not as advertised. They have a screwball system where you have to fill out a form (in a browser) and then it's supposed to be processed and the server is supposed to send access code to your mobile phone. We checked in on Friday and when we checked out on Wednesday, it still hadn't been fixed. Worse yet, NO ONE on staff here is willing to make a call to anyone. So, all the business I need to do gets done at great trouble downtown in a fast food joint with free (but terrible) wifi.
The food in the hotel restaurant is just awful! In France, yet. So, we really can't eat in the hotel, which is OK, but we would like to have the option. Breakfast is 12 Euros each (about $35 for 2) and we look at it, and it's a mediocre little buffet. Except for this hotel, we have had wonderful food every meal here in the Aix-en-Provence city and area. I mean really GOOD. This hotel is a great example of “the exception proves the rule”.

In Summary:

We wouldn't recommend this hotel any friend unless he or she really needs to be on a golf course. I'd warn anyone I know away from it because of the plain room, the Internet service, and the terrible food.

  • Stayed May 2009, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Nice hotel, but overpriced and a little out of the way.”
4 of 5 stars Reviewed 21 May 2009

We felt fortunate that we had a rental car during our trip (the purpose of which was attending a wedding with several different venues), because the hotel is in the middle of an office park and wouldn't have been easily accessible if we hadn't had our own transportation.

The rooms are nice and the terrace with the pool is lovely ('tho we wished there had been a nonsmoking area!) and everything was clean, but the price for both the room and the (terribly overpriced) food and drink in the hotel restaurant were just too much money for what you got.

Did have wifi, which was good, and the staff were very nice.

  • Stayed May 2009, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tampa, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
50 helpful votes 50 helpful votes
“Solid Three-Star, Good for Business traveller only.”
3 of 5 stars Reviewed 7 August 2007

Recently spent a week at the Royal Mirabeau in Aix while on business. The hotel is above average for the area, from what I can tell, but it is a 3 star rated hotel best suited for business travellers.

There was free WifI internet access which was a very big plus and and savings.

The rooms were a good size and clean. However, the AC never cooled the room sufficiently and I kept the window open for cooling,

The staff spoke English, though spotty at times.

The Mona Lisa restaurant was adequate, but the food was nothing very exciting or tasteful.

There were lots of tourists (asian tour buses) and business types staying in the hotel, and the hotel was fully booked most of the time.

The location is good if you are working in the industrial / business zone where the hotel is located. This location is not good for tourists, as Aix center is some 20+ minutes away by car.

I stayed 6 days, but was only charged for two - and I couldn't convince the front desk staff to charge me accordingly!

Overall, I will stay here again, as it is the best hotel in this zone. I still recommend it for business travellers to this area.

It is conveniently located 10 minutes from the TGV train station which will whisk you to Paris.

  • Liked — Good business location, Free WiFi
  • Disliked — Poor AC operation
  • Stayed July 2007, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Maidenhead
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
“It's a business hotel”
3 of 5 stars Reviewed 30 November 2006

This hotel servers the industrial estate it is placed on - it is an OK hotel geared up for business and conferences - hotel rooms are clean, resonably sized and well fitted. Standard buffet breakfast, not a place for dinner. Miles from town (20 to 30 minutes drive!) so if you are looking to stay here to go to AIX don't. Choose a hotel near or in town. However, if your office is on the industrial park and you want to get to work quick then this is a great place for just that. The hotel is rated correctly at a 3* and the service was professional enough to boot. Cost is actually very good too.

  • Liked — convenience to the industrial estate
  • Disliked — too many business people!
  • Tips/Secrets — it's in the missle of nowhere and taxis are expensive.
  • Stayed October 2006, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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USA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Avoid this hotel”
1 of 5 stars Reviewed 8 October 2006

My husband and I stayed here in September 2006. First, it is about 10km's outside of town. (There is a bus that can take you into a city but it stops running at 20:00 hrs. Finding a taxi in Aix can be very challenging.)

Second, there is no internet in the hotel for guests to use.

The hotel itself was nothing special, the staff was just incredibly rude. For the amount of money we paid for this hotel, I was very disappointed!!!!!!!!!!!!!!!!!!!!!!!

Avoid this hotel at ALL costs!

Stayed September 2006
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Additional Information about Royal Mirabeau

  • Royal Mirabeau Aix En Provence
Address: Avenue Guilibert de la Lauziere | Pichaury II, 13591, France
Price range (per night):* INR5,336 - 8,281

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