Having booked this hotel through Booking.com we were guaranteed to pay the quoted price.
However the owner had different ideas & charged more, for the following service!!!!
On arrival at the hotel we had to wait 20mins for somebody to let us in, having phoned and let them know our arrival time. Having finally been showed our room it was a complete let down. Having stayed the night the breakfast was less than basic, staff less than friendly and the male staff member or owner demanded we should pay his tariff and not the one quoted by booking.com and any refund should be addressed to them, booking.com refused any refund. The only thing we did get free of charge from the Kyriad Hotel were the BED BUG BITES. Should you travel through Angouleme stay somewhere else, spend your hard earned cash with people who will appreciate it especially in the current economic climate.
