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L'HOTEL – reviews, photos

3.0 of 5
6 rue Henri IV, 44000 Nantes, France (Formerly Atel L'Hotel)
Hotel amenities
L'HOTEL
Ranked #14 of 72 hotels in Nantes
4.0 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveller rating
    11
    18
    7
    2
    2
Date Rating
1 review
1 helpful vote 1 helpful vote
“I have never in my entire life encountered a hotel with worst service than this one !!!”
1 of 5 stars Reviewed 2 October 2011 via mobile
1
person found this review helpful

I stayed in this hotel for 1 night during august 2011. I chose this hotel due to it's central location and I was a single traveller.
I arrived at the hotel around 7pm, only to find that there was no water supply in any of the rooms due to a technical problem. The receptionist told me that everything will be fixed in an hour's time. No apologies were made to the other complaining guests, who arrived earlier in the day and were desperate for a shower before going out for dinner.
When I arrived from dinner at around 10pm that evening, there was water from the tap but not from the shower. When I asked the receptionist on night duty, he just shrugged it off and told me there is nothing he could do about it. The last straw was when I found out there was no flushing water in the toilet! When I demanded to change room, he told me it's not possible and it was not his fault that there is a technical problem!!
I fully understand that technical problems such as this could happen, and was even willing to put up with this as I was leaving early the next morning. However, what I absolutely could not accept is the attitude of the guy. There was not a single apology throughout the event and no effort made to try to resolve the problem. I am utterly shocked ! I paid 100 euro for the room and was practically told off when I complained there was no water for flushing in the toilet.

  • Stayed August 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Szecotte about L'HOTEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concord, California
1 review
1 helpful vote 1 helpful vote
“Centrally Located; Loved it!”
4 of 5 stars Reviewed 27 August 2011
1
person found this review helpful

This hotel has modern rooms, free Internet, and parking for a reasonable fee. It's walking distance to all of the most important historical sites and best restaurants.

Room Tip: Their breakfast was one of the best I had in France on this trip.
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  • Stayed June 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Anneksp about L'HOTEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Perfect”
5 of 5 stars Reviewed 20 August 2011

We stayed here due to husband having to do business about 40 min. away. I searched all the hotels in Nantes and choose this one for it's modern rooms and amenities. We were not dissapointed! Room was very clean and neat. Bed was comfy and sheets were nice. View of the castle was fabulous. Staff was very helpful and nice. Breakfast was good with a nice variety of items. Location was perfect. A short walk from the train station and to the cafe's & shops. Made our first time to France a trip to remember.

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Maine5577 about L'HOTEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basel, Switzerland
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Small hotel with perfect location”
4 of 5 stars Reviewed 17 August 2011

We stayed there for one night with our 2 small kids (5 and 10). They don't have family rooms or rooms with communicating doors, so we got 2 rooms next to each other. This was also convenient since there were only 3 rooms on the floor. The rooms were clean and the beds very good. As mentioned by others the location is perfect: right in front of the castle and next to the old city. We could go everywhere on foot. The staff was friendly and helpful, the room had air conditioning and a hair dryer was available. There is free Wi-Fi in the hotel and a small parking for a few cars (10 euros per day).

Room Tip: only half of the rooms have a view on the castle in front of the hotel (across the street)
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  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sabs43 about L'HOTEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
“location perfect, staff welcoming”
5 of 5 stars Reviewed 25 July 2011

excellant location opposite the chateaux and near ti tram stop, Parking safe and secure,breakfast very good. No restaurant but easy walk to many good eating establishments

Room Tip: rooms looking over garden with terrace good.
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  • Stayed July 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask magtb about L'HOTEL
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Additional Information about L'HOTEL

  • l Hotel Nantes
Address: 6 rue Henri IV, 44000 Nantes, France (Formerly Atel L'Hotel)
Price range (per night):* INR5,336 - 8,559

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