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Mercure Rouen Centre Cathedrale – reviews, photos

4.0 of 5
7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
Hotel amenities
Mercure Rouen Centre Cathedrale
Ranked #2 of 52 hotels in Rouen
4.0 of 5 stars 244 Reviews
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244 reviews from our community

What travellers say about this hotel
  • Car park(8)
  • Parking garage(3)
  • Cathedral view(3)
  • Excellent location(3)
  • Very good(3)
Traveller rating
    67
    130
    34
    11
    2
Only show reviews for Family (30) | Couples (116) | Business (39)
Date Rating
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Above and Beyond expectations”
5 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

My mother and I stayed at this hotel during the French Cup competition in February. The rooms were clean, large (by European standards),and very comfortable. The staff was most helpful and many spoke English. The hotel location is great and very central to all that the city has to offer. We left during an unusual snow storm and had trouble connecting with the bus taking our group to CDG airport. (The narrow streets and heavy snow prohibited the bus from getting to the hotel front door.) One of the hotel staff walked with us, during this bad storm, and escorted us directly to our bus. Without his assistance, we would never have found the bus and made our flights home. We were very impressed with this help. It was certainly above and beyond our expectations.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very good”
4 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Hotel is nice and clean. We stay on the 5th floor which look like a roof top one. The room is ok size. We can see the Catherdral from the window. Bed is comfy. The room is clean but I put 4 because they forget one cleaning tissue after the first day in our room.

Staff is friendly.

We stay there two night of 31 December and 1 January 2012.

Hotel has their own parking but it is very narrow and small. We have Peugeot 3008 and with my husband driving skill, it is still nearly impossible, have to do many back and forth.

Room Tip: Cuoose a roof top floor, you will have a good view.
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North London
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Much better than expected”
4 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

Even the man staffing the reception desk agreed that finding the hotel by car is a little scary the first time. It is difficult to navigate Rouen's narrow cobbles, but you have to trust the sign posts.
Once in we were delighted with the quality of the welcome and the although the room was a standard Mercure style room it was very pleasant, none the less and well decorated.

The only draw back was the noise from the street during the night. It was a damp, chilly Thursday at the start of January but we we still awoken by young men shouting at one another in the street three floors beneath our room in the small hours of the morning.

Otherwise it was a very agreeable stay and we will definitely go back - the hotel is much to be preferred to Mercure's other Rouen offering on the Champ de Mars.

Breakfast was the usual buffet affair but reasonably priced. I do wonder about Mercure's breakfast policy. A map handed out at their Champ de Mars hotel said if you are over fifty (I'm 61) your guest gets a free breakfast. Last time we stayed there the lady at the reception desk said if you are over 60 (we both are) you don't have to pay at all. We paid for two - but didn't begrudge it - it was all very pleasant and we got the room at a very good price.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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France
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Good but expensive extras”
3 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

Rooms here are of usual good quality with this chain. We have used their hotels frequently over the last few years, particularly with the 2 for 1 offer for over 55's which has sadly finished and has set us looking for alternatives. Breakfast is expensive and parking also bumps the cost up and is essential for this part of town. Would not take a lot to improve things (e.g better quality towels and replacing the brittle plastic cups in the bathrooms). Small things but irritating considering the price.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puyallup, Washington
Top Contributor
95 reviews 95 reviews
Reviews in 52 cities Reviews in 52 cities
46 helpful votes 46 helpful votes
“Good hotel in a good location.”
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

This hotel was nice. It is typical of the chain. The room was nice and the bed was comfortable. It is is a great location for walking because it is close to most attractions. Overall, it was a good value.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Mercure Rouen Centre Cathedrale

  • Accor Rouen Centre Cathedrale
  • Mercure Rouen
Address: 7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
Price range (per night):* INR6,855 - 14,936

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Mercure Rouen Centre Cathedrale
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