Just returned from our second stay at this hotel and were slightly disappointed this time. The room was clean and comfortable but the size was comparable to a Premier Inn but with a higher price. We did not have breakfast as we felt that 14 euros was too much, and it should really have been included in the room rate.
The website that I booked with advertised tea & coffee making facilities and DVD player, but on arrival neither of these were provided in our room. Also we discovered that there was not even one English TV channel. We had taken some DVD's with us so were very disappointed to find no DVD player.
However all was not lost as when I enquired at reception about the lack of these facilities I was given a hospitality tray and a DVD player. I do not understand why the tray is not provided automatically in each room and the info in the room does not mention that a DVD player is available on request. We could not work out how to connect the DVD but I have to give the guy at reception his due as he came to our room and was very helpful in getting it to work .
So if you do stay here do not expect English TV, and make sure you ask for your hospitality tray and DVD player if you want them.
Other than that the hotel is very convenient for all the restaurants and the fact that it has it's own free car park is a big bonus.
- Best Western Hotel Trouville
- Best Western Trouville
- Trouville Best Western
