In fact we did not stay - because our booking had been overlooked and the hotel was full! Although I could have booked on the internet, I thought a direct phone call followed by a confirmation email and their reply would be sure enough.

When we arrived we were told, ".....we had empty rooms this morning but the sun is out today and we are now fully booked...".

The staff obviously wanted us to go away - we could have a room the following night - we could eat in their restaurant ( then about 7pm).

Eventually they fixed up for us to go to the "Din' Hotel" instead which was a great disappointment - see other review.

Perhaps the hotel is ok but make sure you ring them two days ahead/one day ahead/that morning to make sure they have not forgotten you.

I thought they were part of a chain along with the Din', but I have discovered that "Arcantis" is the name of a grouping of INDEPENDENT hotels for marketing purposes, which means no point in "complaining to head office".

This hotel was listed in our Bible - Logis de France. This usually gives high ratings to rather old-fashioned small hotels run by a family and very "characteristic". The Otelinn, in contrast, was clean, modern and more the sort of place business people would stay - it had conference facilities and a wireless network for internet access.

The restaurant was excellent and we had no criticisms except that it was a little soulless and rather far out of town (but ideal for visiting the D-Day beaches and near to a splendid modern park with magnificent roses, built on an old industrial site about 15 years ago).

A very nice place but low on "atmosphere".

We booked the Otelinn as an inexpensive alternative when we found our other hotel choices were full. The hotel is devilishly difficult to find, so in addition to the long drive to Normandy we had a thorough, if accidental, tour of Caen, arriving just as the dining room was closing. As we checked in, I was told the kitchen could arrange “crudités” for us – but no meal. So we were seated anticipating some olives and carot sticks and served a huge cold plate: salads, pate, meats, bread, cheeses. Miraculous. Subsequent meals there demonstrated this wasn’t a fluke. Not what I would expect in what is otherwise a very ordinary budget motel. The rooms were simple with no frills – no shower curtains, curiously, a little worn, but clean and adequate. What made the visit special was the attentive and professional staff – and delicious food.