I stayed in the hotel for two nights over the weekend in August and I was pleasantly surprised by this hotel. The reception is clean, the staff were friendly although there were not many staff members about. Loads of leaflets and info, and when I woke up on my first morning and asked for directions at reception, the staff were happy to help and directed me correctly to where I wanted to go. The room was a good size, just right for a nice well looked after double room, nice big window, plently of towels, bed was hard but comfortable enough to sleep on. TV and spacious wardrobe provided. However one element that let my experience down, although I was lucky is that the maid left my bedroom door closed but unlocked, so when I came back in the early evening anyone could have got in all day!!! Aparty from that, if you are willing to pay the rates for this hotel, you won't be let down. The ourside looks quite plain and boring but inside it is well designed and a good hotel in a great location to the small city centre of Caen. The town is literally a 10min, 15 minute leisurely walk and a 5 minute walk tot he train station. Reception was open 24 hours a day and has no qualms about noise, uncleanliness or issues when paying.