Good value for money hotel, with a nice "french" atmosphere. Nice clean room, decent breakfast (this should be improved a little bit), friendly personnel. I would definitely go there again.

We checked in very early and have to leave very early the next morning as well. So we requested for our breakfast to be serve during our check in instead of the next day. The front desk officer was kind enough and understand our situation so she gave us the breakfast and let us have our room earlier.

Great service and not bad for the price we paid.

When we arrived at the hotel for our midweek in toulouse we were not very impressed with the location due to it being in a more run down street but we didnt feel unsafe. The service from the staff at reception is good but they were not very quick off the mark with breakfast time, each day we had to request cutlery, mugs and glasses.
The receptionist is also the bar steward so you need to get their attention whenever you'd like a drink if they're not too busy, we used the bar a couple of times and there was never anybody else there but they still managed to run out of wine... we couldnt believe it as we thought 'this is france!"
The rooms are very clean, sumptuously decorated and the bed is large and blissfully soft and comfortable i could have just spent my week in bed instead of worked, i'd have been happy with that. There is only one english television channel so on the quieter evenings there was no option to watch anything other than CNN. There are no facilities for leisure or evening meals so you need to venture out for entertainment but a 5 minute walk up to the centre and you're right in the hub of a lively, busy area full of restaurants, bars, brasseries and cinemas etc. The best things about this hotel is the comfort of the rooms and the helpful ladies at reception so for simple trips i would reccomend it if you are not expecting to stay in the hotel other than to sleep. Value for the money it costs..?? no.... i'm glad i wasnt paying!

We unexpectedly decided to visit Toulous for one night. We consulted both the Lonely Planet and Tripadvisor. We chose this hotel because it was close to the railway station. Wow!! What a find. The reception staff were marvellous and extremely friendly and helpful. The room was very well appointed and the hotel was within easy walking distance to the major sights. We felt safe at all times walking to and from the hotel. If I went back to Toulous I would definately stay at the Mermoz Hotel. We did not use the dining room and therefore I cannot comment with regards to the breakfasts. Toulous was a wonderful city and in hindsight I would have spent more time here.