We stayed here for a one day conference, and the hotel was fine - although the room I had was kind of weird. I think it was the sitting room to the suite on the top floor - the bed was a fold-out bed (slept okay though), the coffee table was pushed to the side, and the room had a stereo in it
It did have a lovely terrace though - shame it was raining cats and dogs.

We spend the night in hotel Palladia in Toulouse in the middle of a heatwave. Unfortunately the airconditioning was not working in the room (measured 27degC in the room in the morning). Very bad night due to the heat forced us to drink all the water in the mini bar and that ended up being very expensive. Staff at reception was very unfriendly, refused to compensate for the lack of air conditioning and made sure we were charged for all the bottles. As we were thirsty we wanted to help ourselves to some water in the restaurant (there was botles and glasses displayed for that purpose) but were immediately ejected by restaurant staff saying that if we want water we have to book a table and pay for the water. I believe that this kind of treatment is not worthy of a 4 stars hotel especially after having paid over 200 euros for the night.
Another issue is the location. The hotel is far from the city centre and surrounded by motorways.
I am well travelled and stay in hotels several times per week and never bothered to write a review even in case of bad service. It is the first time that I feel I need to write a review. that says it all.

It was absolutely terrible. I have traveled over 25 countries and stayed about 100 hotels. I can say that Hotel Palladia is one of the worst hotel in the world.

Four years ago, I booked this hotel for Football World Cup. Japan National Team was staying coincidently and I didn't know. When we came back to the hotel the second day of our stay, our room was changed without any notice or our confirmation and had already moved our all belongings to another small room of the lower floor!!! I asked the reason and a manager said "because the team wants you to move your room" . Even I claimed, the manager had never appologized to us.

When we were going out of the hotel, I asked the location of the hotel on a map, they didn't know. Restraurants were closed for dinner and there was no alternatives.

I cannot beleave it is 4 star hotel at that time.