In spite of great friendly staff the hotel needs not only a re-vamp but some serious issues being addressed.
1. the stench of the sewers in the left wing of the hotel was unbearable for some of my colleagues.
2. The internet is absolutely useless, I would rather pay 12 euros for a solid decent consistent connection that not only bumped on and off at crucial moments, but also was in some kind of loop which referred back to the hotel web, and then to Yahoo and meant work on line was lost over and over again
3. the breakfast, even for French breakfast was very bad standard, powdered eggs for 16 euro breakfast is not really acceptable.
4.Like many old Holiday Inns it's a glasshouse which is pretty unbearable in any of the communal areas the minute temperatures start to warm up.
5. The furniture is really getting pretty shabby.
I would say in spite of the staff and the central location, find somewhere else to stay in Toulouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC