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Crowne Plaza Toulouse – reviews, photos

5.0 of 5
7 Place du Capitole, 31000 Toulouse, France
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Crowne Plaza Toulouse
Crowne Plaza Toulouse
Crowne Plaza Toulouse
Crowne Plaza Toulouse
Crowne Plaza Toulouse
Crowne Plaza Toulouse
Ranked #27 of 140 hotels in Toulouse
4.0 of 5 stars 175 Reviews
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175 reviews from our community

What travellers say about this hotel
  • Club room(7)
  • Star hotel(3)
  • Great Place(3)
  • Comfortable bed(3)
Traveller rating
    49
    76
    24
    21
    5
Only show reviews for Family (17) | Couples (56) | Business (44)
Date Rating
Farnham, UK
Senior Contributor
46 reviews 46 reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
“Good Location but Overpriced”
4 of 5 stars Reviewed 11 February 2012

Spent one night on a business trip. Hotel location is excellent and staff were all welcoming and helpful. The hotel isn't too big and the bedroom was comfortable but defintely overpriced for the overall quality of the hotel, which is about a 4 star. The bar is OK and I found the staff again very pleasant. The breakfast had a good buffet selection. This is defintely a business hotel and probably most companies don't mind paying the high rate but despite that, I would stay again.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cham3b about Crowne Plaza Toulouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Contributor
16 reviews 16 reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Good location, very clean, excellent staff.”
4 of 5 stars Reviewed 30 January 2012

we booked as a package so it was good value. Not worth the advertised prices if full price paid though. The hotel is rated 5 stars but should really be 4 stars max.
the location was excellent, right in the centre of town and very quiet as our room was facing a large inside "courtyard"
The hotel's staff were very helpfull and friendly.
There were llittle details missing in the room, like no coat hangers near the door entrance, nowhere to hang towels near the bathroom sink and no safe in the room although there is a possiblity to use one at the reception.
Overall a very pleasant stay but the hotel could be improved with only some small details....
I would recommend staying in this hotel.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 2bikers about Crowne Plaza Toulouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cologne, Germany
1 review
Reviews in 6 cities Reviews in 6 cities
“Stuck in a timewarp”
1 of 5 stars Reviewed 28 January 2012

Average but just has not grown up in a decade. Its taking business travellers for granted. Food too expensive and dull. Room at the back of the hotel was quiet enough. Bed was comfortable. Overall I just felt let down by the place. The croquet monsieur I had as a snack at the bar was terrible.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask John V about Crowne Plaza Toulouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
“It just doesn't add up ! !”
2 of 5 stars Reviewed 4 January 2012

This hotel has everything it should have - it just doesn't add up to a cohesive whole. Check -in took 25 minutes with only one receptionist answering external and internal telephone calls as well as dealing with a long line of waiting guests. The rooms are perfectly nice but the lighting inadequate. If you're hoping for soft fluffy towels you'll be disappointed with the sand paper quality of the ones in my room. If after a long journey you are looking forward to a relaxing night with the in house movie selection - make sure you bring a good book - it wasn't working. The Club Lounge breakfast was spectacular in it's paucity, probably the worst I've ever seen. Oh, and the wifi enjoyed several outages. The staff are perfectly nice and try to help but their authority seems to be limited and the conversation I had with the "Duty Manager" was, well, let's just say, "unhelpful". It is a great location though and the beds are great!

Room Tip: Many rooms face an internal courtyard.
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Ecosse E about Crowne Plaza Toulouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great Location”
4 of 5 stars Reviewed 14 December 2011

Booked this hotel with 4 friends for a rugby weekend away and we were not disappointed. The hotel is situated on the main square and pretty central for shops, restaurants etc. The rooms were spacious, beds magnificent and staff very helpful. The hotel does not have a car park but uses a public car park underneath the square - they will park your car & collect it for you (cost of parking is 22 Euros per 24 hours). Would happily stay there again.

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SaintJohnNorthampton about Crowne Plaza Toulouse
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Additional Information about Crowne Plaza Toulouse

  • Toulouse Crowne Plaza
Address: 7 Place du Capitole, 31000 Toulouse, France
Price range (per night):* INR7,505 - 16,803

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