We are annual visitors to France and this year brought a group of 14 to spectacular Rocamadour. This hotel is a 3 star property and has a sister hotel (2 Stars) called Relais Amadourien. Both properties are well run and maintained. The owner, Madame Marnac is a woman of incredible energy and dedication who also owns the adjacent restaurant (where all meals are served). The food is nothing if not exceptional and is constantly frequented by both tourists and the local french population (which is always a reliable barometer for quality). The french are a race of people who are never satisfied with second rate food and will not tolerate it (nor why should they).

My wife and I always inspect each property in the preceeding year to our intending visit in order to ensure that it meets the highest standards so that our groups are always satisfied and this establishment certainly passed the test. We have no hesitation in recommending this hotel to others and especially so the restaurant. As for the region of the Lot in general and the Cite of Rocamadour in particular, it can only be described as "breathtaking". The hotel complex also has a substantial outdoor swiming pool which is a bonus for either those who need a wakeup swim at the break of dawn or in our case, in the late afternoon after a "hard day's exploration of the numerous villages within reach of the hotel before partaking of a G&T or whatever takes your fancy. This place certainly deserves a visit.

Enormous comfortable bed, spacious bedroom, excellent shower, pleasant location with easy access to town by lift.
Our group arrived at midnight (breakdown of Eurostar) and were served a very good freshly cooked meal. We enjoyed good French food and wine and comfortable accommodation. It is not a trendy hotel just one that provides very good service and facilities.

You kind of wonder how they got 3 stars. The room was horrible, the bed was tiny, the hotel is in serious need of an update (stuck in the 70's).
We came back from diner at 11pm and the door was lock with no way to open it yourself. We had to wake up and old lady and apologize for it.... The Internet is not working, the wifi or the computer in the lobby. When we said something we were told that it was working and when we showed them the answer was "well I don't know it's not my fault. It must be the server"....
Lack of customer service!!!!

the city is amasing, the hotel charming and romantic, simply loved it all.