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Sainte Catherine Hotel – reviews, photos

3.0 of 5
10 esplanade du Paradis, 65100 Lourdes, France
Hotel amenities
Sainte Catherine Hotel
Ranked #35 of 184 hotels in Lourdes
3.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    12
    22
    12
    4
    4
Date Rating
Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
“DISASTER”
1 of 5 stars Reviewed 15 December 2011
2
people found this review helpful

Without a doubt the worst hotel i have stayed in. The outside looks appealing but upon entering your room you realise it was a mistake to book with this hotel. The rooms were very out-dated and the beds were uncomfortable to sleep in.

On the second night in the hotel I left my key in the lobby with the manager where i was assured it would be safe. 10 minutes later I received a call from a friend staying in the room opposite me that there was a dog waiting outside our room. I rushed back to the hotel to find a homeless man with two dogs searching our room. Thankfully I got there in time and nothing was taken but the hotel manager was so laid back about the ordeal as if it happens all the time. He was not very pleasant to deal with and was quite rude. His poor english also made it quite hard to communicate with him.


I would strongly advise people never to stay in this "hotel". You would better to sleep on the road outside and save your money as there is no real difference in the two.

Room Tip: Never go here!!
See more room tips
  • Stayed September 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Rolo1992 about Sainte Catherine Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Small, nice convenient to Sanctuary”
4 of 5 stars Reviewed 24 April 2011

Nice and clean hotel. Staff was gone after 8 p.m. No services available after that time. But when staff is there they are very helpful. Wifi.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LeylaL about Sainte Catherine Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davao, Philippines
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Stay Somewhere Else”
2 of 5 stars Reviewed 20 April 2011
2
people found this review helpful

Walls are super thin, you can hear everything going on in the next room and hallways. Make sure your room is on a floor without children (well, except yours if you brought kids). Our floor had kids running around and people chatting late at night. We could not get sleep until they've slept as well. My other complaint is the bathroom. The shower curtain was flimsy -- after taking a bath the floor becomes flooded. I had to strategically position myself for it not to happen again. I am writing this review with their free wifi, but could only be accessed in the lobby floor. I guess we got what we paid for, but I'm pretty sure there are better options out there. It wasn't a total nightmare, but I would not come back for sure.

  • Stayed April 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask druesome about Sainte Catherine Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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5 of 5 stars Reviewed 27 March 2011
1
person found this review helpful

we stayed for 3 nights. Reasonable size and clean room and great service from all employees. We were allowed to watch TV on the big screen in the bar although closed due to low season.
good free wifi in rooms
was told that the hotel will be renovated soon.
Reception gave us all the info and more about what is to be done in and around Lourdes.
good location as close to the Sanctuary on foot.
will definitely come back!

  • Stayed March 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask worldtraveller98765 about Sainte Catherine Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“The greatest friendly staff”
5 of 5 stars Reviewed 10 November 2010
1
person found this review helpful

I really enjoyed my stay at Sainte Catherine Hotel. All the staff is very friendly and very attentive to all your needs. The WiFI signal was great and allowed me to work peacefully. I was there to follow the Tour de France and to ride my bicycle in the Pyrenees.

I recommend this hotel to anyone visiting Lourdes.

  • Stayed July 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Carelle about Sainte Catherine Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Sainte Catherine Hotel

10 esplanade du Paradis, 65100 Lourdes, France
Price range (per night):* INR2,800 - 4,257

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