What a surprise! Mrs B and I found this hotel by scouting through TripAdvisor and we could not have been happier with it. First off, our room was huge by French standards with a king-sized bed, a full bathroom with a big shower, a work desk, a separate WC, and lots of windows and light. They have indoor parking for a modest charge and a decent restaurant on the first floor.

Location is another plus. While we were in Lourdes for its proximity to the mountains and outdoor activities, the hotel is a short walk to the Grotto and the religious sites. We arrived in early evening and wanted to take a walk so we headed down to the Grotto in time to see, and spontaneously participate in the Candlelight Procession at 9 PM. That is a story and a review in itself that you can find elsewhere.

For the price, you cannot beat this hotel: we recommend it as excellent in its class and we would stay there anytime we return to Lourdes. The staff are friendly and first rate.

I would unreservedly recommend La Vallee to anyone planning a trip to Lourdes. I stayed there in April with my elderly Godmother for 3 days and we had a beautiful time.

The hotel manager and staff (Thierry, Xavier and Charlotte) were very warm and welcoming, with great advice for restaurants as well recommendations for itineraries and transport. On our last day, we checked out after breakfast and left our bags at the hotel for the day. On hearing that our train back to Paris was at 11pm, Charlotte invited us to come back any time to relax and rest in the hotel sitting room and use the facilities before our departure.

The room was quite large compared to our Paris hotel and very clean. Hotel wifi was free and worked well with my iPad. The breakfasts were very nice, just remember that eggs are only available after 8am, and worth the wait :-) We also had dinner at the hotel on our last night and the food was delicious!

Location was perfect, near enough to the Sanctuary to walk there yet away from all the tourist buzz and noise which can get quite loud. When we were there, there were big school and church groups in Lourdes, staying at the larger hotels closer to the Sanctuary and we would hear the loud chatter from the hotels when we walked past.

It's just a short 10 minute walk to the grotto (downhill) or by Citibus if you are feeling lazy (bus stop next to hotel) or even by the Little Tourist Train which has a station behind the hotel if you have bought the ticket. The Citibus drivers would usually drop us right at the hotel when we took the bus from the grotto at night, just tell the driver the name of the hotel. The hotel is also a short walk away from the historical sites - Le Cachot (St Bernadette's family home), the Fort, the Boly Mill (where she was born), Bernadette's father's house and the Church of the Sacred Heart. We got a very informative guidebook and map from the hotel with excellent directions from Thierry.

Thank you very much for a lovely stay!

Can't say much more that what has already been said. Staff extremely friendly and helpful. Rooms simple but neat and clean. Close to the grotto but on a quiet street away from the crowds. Food very good at the restaurant. Would love to go back.

Travelled to Lourdes with my mother to visit the grotto. Citotel de la Vallee is located higher up in Lourdes however you can still walk to the grotto in 15 minutes. If you want to stay very close to the grotto perhaps this isn't the best location however, the walk through the town was always worth the trip.

Lourdes is absolutely splendid. The people are very friendly there and the hotel staff were impeccable. They speak almost any language which is great as well. We ate at the hotel's restaurant each night for one week and the menu was fantastique! The food was very French and we enjoyed the wine that they served as well. Very reasonably priced for France.

The rooms were small and plain however they were very well kept and the bathroom was newly renovated.

All in all the staff at the hotel made the experience memorable. They were so friendly and very helpful. I wanted to go mountain biking in the mountains and they directed me to a place to rent a bike and always were more than helpful. They just went out of there way to make the stay enjoyable.