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Notre Dame de la Sarte – reviews, photos

3.0 of 5
44-46 Avenue Peyramale, 65100 Lourdes, France
Hotel amenities
Notre Dame de la Sarte
Ranked #27 of 184 hotels in Lourdes
4.0 of 5 stars 33 Reviews
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33 reviews from our community

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Date Rating
Adelaide, South Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Cancellation --- What cancellation?”
1 of 5 stars Reviewed 6 January 2011
2
people found this review helpful

I booked an appartment (two couples) in this hotel in March 2010 for one night, Friday October 8th. The booking was guaranteed by my credit card. We arrived in France on October 2nd and began to hear about the nationwide strikes that were disrupting many services at the time. I called the hotel on October 3rd and was told to contact Federal Hotels by email, which I did. I did not receive any reply. When I returned home to Australia three weeks later, I noted an email from Federal Hotels dated October 1st reminding me of our booking plus one dated 16th October asking for a review of the hotel. I replied to both reminding them that I had cancelled the booking. On November 5th I transferred funds to my credit card and a couple of days later the hotel charged my credit card a fee of 140EUR for "non-show". I discovered this charge in early December. Since then I have sent numerous emails to both Federal Hotels and the hotel itself, all without success. I have also sent copies of the email to the Lourdes Tourist Bureau plus Alliance Francaise here in Adelaide.
So far, I have had no success from this hotel.

  • Stayed October 2010, travelled with friends
    • 1 of 5 stars Value
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Ask Taxi2416 about Notre Dame de la Sarte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Perfctly adequate for the price”
3 of 5 stars Reviewed 13 August 2010

I stayed with friends for a cycling event in July. The rooms are basic, and the bathrooms clean. The staff were very friendly and spoke english too. We only had breakfast in the hotel, and this was basic continental. Parking was across the road and around the corner, but only 1 min walk from the hotel, and we never had any security issues. We have 6 bikes between us, but staff were happy for us to leave these in a room downstairs. Again, no issues with security of our bikes worth £12000 between them. The only issue was the noise out the front of the hotel at night. If there was aircon if would have been fine, but we had to open the window to keep cool. Earplugs advised! Overall - great for the money, but don't expect luxury.

  • Stayed July 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask arbie76 about Notre Dame de la Sarte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Terrible”
1 of 5 stars Reviewed 9 August 2010
1
person found this review helpful

I stayed here recently while in the region for the Etape du Tour.

Firstly, the food was disgusting and almost inedible: unidentifiable meat drowned in salt to give it some taste (and I have a salty tooth) and veg is pretty much completely absent. Half drunk bottles of wine were left on the tables for our entire stay.

Secondly, if you must stay here take ear plugs. The river view rooms are right on one of the main roads of Lourdes. Once the car traffic dies down the music from the nightclub next door starts up - be prepared for sleepless nights.

If I could have given the service 0 I would have. The service in the restaurant is laughably bad: I am used to keeping my cutlery between courses in France, but not to having it thrown at me from my plate and was generally grumpy. The staff at the front desk have v little knowledge of the local area - they had to go to the shopkeeper next door to ask how often a bus that stops bang opposite their hotel went.

Overall, do not stay here unless you have to!

  • Stayed July 2010
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Ethical_explorer about Notre Dame de la Sarte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surrey
1 review
“beautiful”
3 of 5 stars Reviewed 19 April 2009

just got back from lourdes and stayed at this very accommodating and nice hotel..we ask for a double room but we got a 2single bed so..(we were told all river view contains 2 single bed) so they pushed 2single bed 2gether to make double bed, car park is full (though we were told that it is a very safe place) we parked in a private car park arrange by the lovely guy (5 euros a night) breakfast is very simple (i guess we are in lourdes, friday, no one really needs big breakfast), lots of restaurant opens till late, we felt very safe walking at midnight after the reconciliation mass at the underground basilicca, weather is not good.raining the whole time..of our 2 days and half stay... just a few minutes walk from the grotto...lots of shops to entertain while walking...neighbors are noisy but it didnt matter to my husband and me....still a good place to stay..very thin walls but still ok ..thanks guys ...would recommend it to any1....ellie from surrey.

  • Stayed April 2009, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ellie067 about Notre Dame de la Sarte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Perfectly adequate”
4 of 5 stars Reviewed 23 June 2008
2
people found this review helpful

A nice clean hotel fairly close to the main sites. It's nicely away from the hustle & bustle of the tourist centre, about 10 mins walk from the sanctuaries.

Rooms were small, basic, but clean. We were on the 6th floor, and had no problems getting access. There are two lifts but they are small - they hold 4 people, less if you have luggage. We were in room 619, and the lift shafts were right next to the walls so we could hear the lift motors going everytime someone used them. I think we were the only room on that floor which was close to the lift shafts. There was a tv in the room, bed was quite comfortable, "wardrobe" was open shelves and coat hangers underneath. Decor was a bit tired, but acceptable. Rooms cleaned daily.

Restaurant was OK - we only had breakfast there which was the basic continental - one croissant, a hunk of bread, ham & cheese, plenty of tea/coffee and a choice of one cereal. But it was enough. There is also a bar on the ground floor.

Staff are friendly and helpful.

You don't go to Lourdes for top class luxury (it's not the point of the place), but this hotel strikes a good balance between comfort and price. Good value for money, so recommended.

  • Liked — Clean and comfortable
  • Disliked — Noise from lift shafts
  • Stayed June 2008, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Ask hertsman100 about Notre Dame de la Sarte
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Additional Information about Notre Dame de la Sarte

44-46 Avenue Peyramale, 65100 Lourdes, France
Price range (per night):* INR2,857 - 5,825

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