Stayed here with a group of five, including severely disabled friend with multiple sclerosis. This hotel hits the right spot for a pilgrimage: very helpful staff, disability-aware, fantastic home cooked nourishing food - three-course lunch, four-course dinner - good wine list, and the staff were happy to deal with special requests. I know what some reviewers mean about a slight 'hostel' feeling but the bar area is great - lots of seating in different areas with an outside patio area and also a glassed over conservatory area. The hotel was clean - I looked particularly for this as some reviews had been a bit negative. My room did smell slightly of stale tobacco - I had read about this on tripadvisor already so took some essential oil of lavender and splashed it all over - and opened a window - its not rocket science, is it ? - but if you don't want to go to those lengths try asking to see/sniff your room before you move in ! The room facilities were good, if basically, appointed - separate ensuite toilet, brilliant large bath and bidet. Satellite TV in more than the usual eurobabble was a much appreciated little luxury Generally a bit of a business hotel 'stress bunny', after a couple of days here I felt so relaxed and well looked after I wasn't even that bothered about the daily towel change they offered. The staff had a good command of English and managed this without making you feel like a complete idiot. In general, the odd bad reviews I had read before my trip I would say were a bit on the harsh, even mean-minded, side - we all had a great time here and would definitely return. I did miss the in-room coffee/tea-making facilities, but in fairness the bar was reasonably priced and had a good choice of teas, coffees, hot chocolates etc. Could I finally by way of this site pass on my appreciation to the proprietor and staff for giving us such a wonderful week.
Room Tip: Let the helpful staff know your requirements.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC