The staff is VERY friendly here and spoke excellent English. The location isn't ideal as there are only a couple restaurants within walking distance and no shopping. Tram is about 10+ minute walk. My CEO's wife recommended this place solely based on the staff. The rooms are rather big and have a light divider that slides out to separate the bed area from the nice desk/workstation area in case someone needs to sleep while another is working. Kind of a different feature, but might be useful for some people I suppose. There is also a separate toilet located by the front door away from the shower and tub area. The tub is huge and was a great place to soak after walking around in the freezing weather to warm your bones. There is a stand up shower in the same room as the tub. It was a great space to occupy for the seven nights I was there. Any of the other hotels I stayed at would have felt cramped if I was there for more than three days. The rooms here were a blessing.

Breakfast was slightly disappointing, but not entirely. It is mostly all in individual little containers. There are caramel filled crepes, french toast with rhubarb spread, tiny crossiants (plain and chocolate), boiling water with a dipper to do you own hard boiled eggs, apple with chutney, pureed banana, different yogurts, rice pudding with coconut, and a bunch of others I didn't try. The breakfast wasn't bad, just wasn't a gourmet buffet of fresh fruit and crepes I was used to. The juice and coffee were pretty good. The staff is so helpful that they come over and grab your tray for you and ask you what type of coffee you would like. I accepted the first couple mornings, but afterwards I said I appreciated the offer but the coffee machine is just the button push type and I don't mind getting it myself. They are just very, very nice here and enjoy interacting with the clients.

They don't have a restaurant for dinner or lunch but they do have a tiny "convenience store" area for snack items at all hours. It had pre-made sandwiches, chips, candy bars, drinks, etc.

Hotel location isn't optimal for shopping and eating because you are just outside of downtown. Across the street in the theatre building there are three restaurants that I noticed. A kabob place and two pasta/pizza type of restaurants. We didn't eat at any of them just because next door to the hotel there was a steak house type of restaurant called Hippopotamus that we liked so much and we chose to go into town. Other than that there isn't really anything by the hotel. You need to walk about 15 minutes towards Nancy Centre before you start hitting restaurants and shopping. The tram is about a 10 minute walk to the closest stop, which wasn't fun in the sub zero temps of January. There was ice everywhere.

This hotel is kind of a compromise that most are willing to do. The location isn't terrible, but isn't in Nancy Centre. As a trade off for this less than optimal location and no internal restaurant you get an incredible staff that I can't say enough good things about. They want to help you with any questions you have. What time is the next train to Luxembourg? What is the best stop to get off the tram to go to this place or that place? Where is a good place to have a nice dinner with my wife? Can you call me a cab? I was there for seven nights and they helped make my stay comfortable.

Also, I saw more Americans at this hotel during my seven day stay than I did the entire 20 days I was in Europe.