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Ibis Nancy Sainte Catherine – reviews, photos

42 avenue du 20eme Corps, 54000 Nancy, France
Hotel amenities
Ibis Nancy Sainte Catherine
Ibis Nancy Sainte Catherine
Ibis Nancy Sainte Catherine
Ibis Nancy Sainte Catherine
Ibis Nancy Sainte Catherine
Ibis Nancy Sainte Catherine
Ranked #12 of 37 hotels in Nancy
3.5 of 5 stars 80 Reviews
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80 reviews from our community

    Trip type
Traveller rating
    3
    44
    22
    6
    5
Date Rating
Posted by an Accorhotels.com traveller
St Denis du Pin
1 review
“Fine for a night”
3 of 5 stars Reviewed 25 October 2011

Reception was somewhat brusque upon arrival and our room had been sprayed with some awful air freshener. The room overlooked a wall and the bed tilted to one side. Couldn't get the heating to work and was amused when the window cleaner arrived whilst having an afternoon nap. However it's cheap,clean and near to Place Stanislas so fine for a stop over

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gloucestershire
Senior Contributor
41 reviews 41 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Bood basic hotel”
3 of 5 stars Reviewed 23 September 2011

Almost identical to other hotels of the brand, but if that's what you want then that's fine. Well situated just a few minutes walk from the centre and next to a tram stop. Staff were friendly and helpful.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask eldonista about Ibis Nancy Sainte Catherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“The hotel is quite ok, but the policy of the Accor Group is irritating”
1 of 5 stars Reviewed 15 September 2011
1
person found this review helpful

It is the second time that it happened this to us in an IBIS hotel. The first time was last year during holiday. They just pre-authorized 100 EUR when we checked in (and now without even asking or notifying us), although the price per night was only 69 EUR. When we checked-out I asked them to finalize the transaction based on the pre-authorization or to cancel the pre-authorization and charge again on the same card, but for whatever reason this was not possible so we had to pay the whole sum again. I think this policy is unacceptable, because even 100 euro (that are still blocked on my card as I write this) may not sound that much, but if you would have a 15 nights holiday ( as we had ) it means that for 1000 euro that you pay for accommodation you would have another 1500 euro blocked by pre-authorization. Fortunately we were smart enough to book the rest in other hotels. And I must add also that I have an A-Club card and enough nights booked (and PAID) in the last two years that I think is not necessary to be treated as a potential thief.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask KingSnakeW about Ibis Nancy Sainte Catherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2 helpful votes 2 helpful votes
“Rude & uneducated upon check out”
1 of 5 stars Reviewed 22 August 2011
2
people found this review helpful

Whilst driving back from Cannes we searched for a decent budget hotel to sleep a few hours. At night time we phoned the hotel, the night receptionist was very courteous and we agreed to have a day-room as we expected to arrive at 07:00AM.
Even before the agreed time we arrived in the lobby with our luggage and we greeted with 'Bonjour'. Now the female receptionist frowned, sized up my wife from toe to top and utterted something to the extend of Bonjour. Directly followed by 'I am going to charge you for an extra night' (...in french and I master the language). The female receptionist did not even bother to look at me when she made this statement, nor did she inquire as to why we were checking out well after noon. Now as we did not have a chance to drink coffee nor to have anything to eat as yet, we gave this uneducated receptionist a thunder speech. Instead of making any apology she simply stated that she could not have known we had a day room as her 'system' was unable to tell her. Of course she could have consulted the check-in form but the receptionist was far too busy to keep up her appearance, in vain.

The theatre play also featured an assistant manager and a manager who evidently had little knowledge of hospitality as they claimed they had never had a day-room use at their hotel. A note on the hotel room, it is tiny, scruffy with a malfunctioning air-conditioning. The stench of cigarette smoke comes free of charge. The mattress cover (supposedly to protect the very thin mattress) feels like a plastic layer and is anything but comfortable. The view consisted of a the entrance to the parking garage and concrete walls, absolutely colorless.
Total damage was E. 65,- for the room and E. 9,- for the parking garage. Some hotel employees simply don't understand that hotel guests pay for their salaries. Uneducated comes to mind here. Even the Formule 1 hotels are far better than this pitiful Ibis Hotel with a bad attitude.

  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask MJD-geo about Ibis Nancy Sainte Catherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eindhoven, The Netherlands
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Good basic hotel within walking distance of central square”
4 of 5 stars Reviewed 26 July 2011

The hotel was basic, as you would expect, but had everything you needed. The surroundings were unimpressive but quiet, and there was free parking across the road next to the marina. Easy walking distance to Place Stanislas with its beautiful buildings and lots of restaurants. Friendly staff and breakfast is great value for money.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Eindhoven82 about Ibis Nancy Sainte Catherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Ibis Nancy Sainte Catherine

42 avenue du 20eme Corps, 54000 Nancy, France
Price range (per night):* INR4,873 - 6,329

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