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Hotel Les Portes D'Or – reviews, photos

21 Rue Stanislas, 54000 Nancy, France
Hotel amenities
Hotel Les Portes D'Or
Ranked #29 of 37 hotels in Nancy
2.0 of 5 stars 20 Reviews
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20 reviews from our community

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Traveller rating
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    5
    11
Date Rating
Denver, Colorado
1 review
2 helpful votes 2 helpful votes
“NASTY HOTEL!”
1 of 5 stars Reviewed 13 September 2011
2
people found this review helpful

Like most people have already said, I would avoid this place at all costs. The sheets on our bed were not cleaned, there was a nasty plastic cup used as an ashtray left on the night stand when we walked in the room. We had reserved a two bed room, but they gave us a room with one be and claimed that all the rooms were booked, when there was like no one staying in the hotel. Nasty breakfast. Cold water in the shower. On top of that they ran a scam on us to get Ten euros by claiming that we had lost the key chain to the ghetto pair of keys they gave us (when there was no keychain on the keys) and told us we were lucky that they didn't charge us fifty because that seems to be the going price of key chains these days. The family running the hotel are just very nasty people. This is the worst, and I literally mean the WORST hotel I have ever stayed at.

  • Stayed September 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Ask Denny M about Hotel Les Portes D'Or
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exeter
1 review
2 helpful votes 2 helpful votes
“Do not come here. Just don't.”
1 of 5 stars Reviewed 13 September 2011
2
people found this review helpful

Terrible! The only reason I gave it one "point" was because you have to. Really awful place. Totally overpriced, you get an average room with a tiny TV that's very old and hence makes that lovely high pitched noise whenever it's on... And even though you pay a good amount of money, nothing is included. Not breakfast, not even WIFI. You have to pay an extra 5 euro to receive WIFI for 24 hours. On top of that it doesn't even work on the top floors where my room is, meaning that you have to skype and go about your business in the lobby downstairs where the door is open to the public and you have zero privacy or comfort. The staff may be nice, but they're also pretty incompetent. When I told them about the internet they did nothing. I had to ask them to relocate me (which they couldn't do until the next day since they had a full house) and I didn't get a refund for the WIFI or any compensation of any sort. Not even an apology.
The only reason why I'd recommend anyone to come here is the great location. Smack-bang in the middle of town, everything's nearby and you can admire the architecture as soon as you leave this awful place.

Room Tip: Go to a different hotel.
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  • Stayed September 2011, travelled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
“Avoid at all costs!”
1 of 5 stars Reviewed 26 June 2011
1
person found this review helpful

This hotel is to be avoided at all costs. On arrival we double checked the price per night for the room, to discover it was significantly more expensive than the rate we had been quoted over the phone. When my husband questioned this, he was aggressed by the owner, who insisted that the hotel was a bed and breakfast and that we must pay for the breakfast , whether we wanted it or not. This was dispite being told otherwise on booking. The price with breakfast took the room to 100 euros per night - for a two star hotel. Perhaps fortunately, the owner was so nasty and angry (not to mention scary) that he ordered us to leave. We went directly to another hotel, and had a lovely time. This was not our first time in Nancy, in fact we have stayed in the town several times, and can reccommend pretty much any other hotel in town apart from this disaster.

Room Tip: Double check prices when booking AND on check in.
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  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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boston
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Great budget hotel”
3 of 5 stars Reviewed 19 June 2010
1
person found this review helpful

We spent 3 nights here-great budget hotel. Very clean, friendly hosts, nice breakfast, wonderful location. Not luxurious, but fine for the money.

  • Stayed June 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canberra, Australia
Senior Contributor
29 reviews 29 reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“Great location, reasonable price, friendly staff”
4 of 5 stars Reviewed 20 May 2010
2
people found this review helpful

This small hotel is fabulously located - only metres from Place Stanislas. We paid E71.60 for our room and breakfast. Our room was recently refurbished, very clean and faced onto Rue Stanislas. As the french doors were double glazed, it was also very quiet. The owner/manager was very helpful regarding parking suggestions (Don Calmet E16 for 2 days) and from our brief stay (2 days) appeared to be fluent in English, German and Italian. Breakfast was juice, baguettes, croissants and coffee.

  • Stayed April 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Les Portes D'Or

21 Rue Stanislas, 54000 Nancy, France
Price range (per night):* INR3,977 - 4,649

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