This hotel is now the Best Western Pont du Gard. It has had new mattresses, they're very good. Staff helpful. The walk into town for restaurant slightly tedious - but could have taken the car

We found the Mercure Uzes at about 3pm one afternoon. We had been visiting the streets of the old historic town of Uzes which is really a must visit. I will remember Uzes for being one of the best of the old mediieval villages that we visited in regional France.

The Mercure is a modern oasis on the edge of town with a decent room and ensuite facility. There is a nice swimming pool and courtyard area. We had a lovely relaxing dinner at the side of the pool under the trees with a nice glass of wine. We were tired and it was a perfect end to a day of siteseeing.

I wouldn't say that the rooms were anything special, ours had a view of the pool but for the price 69E the room facilities were good, it was clean and good value. Breakfast was a value buffet for 8.5E each which set us up for another day of driving and siteseeing.

The reception staff were terrific and helped us make a few forward bookings for Nice.

We stayed in a variety of accommodation in France, villas, farmhouses, hotels but for a modern tourist hotel in a small town the Mercure was good.

We always look at trip advisor before we book our hotels and found the reviews of this hotel to be quite varied. We had to book it because we were attending a wedding and most other accomodation in the area was gone. So we weren't expecting much and got a lovely suprise. The staff couldn't have been more friendly and helpful from the moment we arrived. The room was fine, it was a little small but we weren't in it that much and it was clean and airy. It wasn't too hot so I didn't notice whether there was airconditioning or not. There's a nice small pool and garden area so you can have your breakfast outside. The price was very reasonable. The town of Uzes and the area around it is a walk from the hotel and you can access most roads from the hotel without having to enter traffic in the town itself. We had a great experience here and would recommend it.

Catherine and Mick - Dublin

The Mercure is situated a short walk away from the lovely town of Uzes. It is an attractive building, with a pleasant garden. There is a swimming pool, but it is a bit on the small side. Rooms are modern, but the ones allocated as part of our package holiday were small and had no air conditioning. This made sleeping difficult as the temperature averaged between 33 and 38 degrees! There appeared to be air conditioning in the inner dining room, but it was never switched on.

Our main complaint is that package holiday guests are definitelty treated as second class citizens. You're okay if yours is the only party in, but once two parties are there, there aren't enough cups and saucers or cutlery to go round. Despite it not being a part of both cultures, English and Dutch guests were expected to use bowls for tea or coffee instead of cups. One member of staff serving at breakfast was particularly unhelpful regarding cups and certainly made no concessions to the English or Dutch languages. It was 'la boule' or nothing. I actually took some cups to my room and washed them!

My main complaint, however, was the lack of choice and the poor quality of our evening meals. A couple were just about satisfactory, but the rest were poor. In a country where excellent small quiches and pastries can be purchased for around 2 Euros, it is somewhat insulting to receive a small portion of thick custard in a little tinfoil container!!! Clearly, the hotel was saving on the washing up again!!!!Another dessert appeared to be no more than chocolate instant whip!

All of this contrasted with the excellent breakfasts, where there was both choice and variety in what was on offer - apart from the lack of cups and saucers. Come on, Mercure, if you're going to take in groups, treat them as guests and not as an inconvenience.