We always look at trip advisor before we book our hotels and found the reviews of this hotel to be quite varied. We had to book it because we were attending a wedding and most other accomodation in the area was gone. So we weren't expecting much and got a lovely suprise. The staff couldn't have been more friendly and helpful from the moment we arrived. The room was fine, it was a little small but we weren't in it that much and it was clean and airy. It wasn't too hot so I didn't notice whether there was airconditioning or not. There's a nice small pool and garden area so you can have your breakfast outside. The price was very reasonable. The town of Uzes and the area around it is a walk from the hotel and you can access most roads from the hotel without having to enter traffic in the town itself. We had a great experience here and would recommend it.

Catherine and Mick - Dublin

The Mercure is situated a short walk away from the lovely town of Uzes. It is an attractive building, with a pleasant garden. There is a swimming pool, but it is a bit on the small side. Rooms are modern, but the ones allocated as part of our package holiday were small and had no air conditioning. This made sleeping difficult as the temperature averaged between 33 and 38 degrees! There appeared to be air conditioning in the inner dining room, but it was never switched on.

Our main complaint is that package holiday guests are definitelty treated as second class citizens. You're okay if yours is the only party in, but once two parties are there, there aren't enough cups and saucers or cutlery to go round. Despite it not being a part of both cultures, English and Dutch guests were expected to use bowls for tea or coffee instead of cups. One member of staff serving at breakfast was particularly unhelpful regarding cups and certainly made no concessions to the English or Dutch languages. It was 'la boule' or nothing. I actually took some cups to my room and washed them!

My main complaint, however, was the lack of choice and the poor quality of our evening meals. A couple were just about satisfactory, but the rest were poor. In a country where excellent small quiches and pastries can be purchased for around 2 Euros, it is somewhat insulting to receive a small portion of thick custard in a little tinfoil container!!! Clearly, the hotel was saving on the washing up again!!!!Another dessert appeared to be no more than chocolate instant whip!

All of this contrasted with the excellent breakfasts, where there was both choice and variety in what was on offer - apart from the lack of cups and saucers. Come on, Mercure, if you're going to take in groups, treat them as guests and not as an inconvenience.

Just spent 4 nights at the Mercure Uzes and it was great. We wanted somewhere modern and easy to park near Uzes but still within 10 mins walk of Uzes centre.

Hotel had a restaurant but we walked into Uzes market square to eat each night. Try the Terroir restaurant for excellent local cuisine.

Hotel Room was fine and staff were all very friendly and helpful.

This hotel is modern, functional with good facilities and often has coach parties. It offers great value but if you want old and romantic try elsewhere.